Job Specification: Digital Transformation Programme Lead
Who we are
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,400 highly skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What we do
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Job Summary:
AMCS are embarking on a Digital Transformation effort and are seeking an experienced Program Manager to lead this multi-workstream transformation effort. The individual will drive alignment across business and technology stakeholders, coordinate with our external transformation partner, and ensure disciplined execution from design through to adoption.
This is a hands-on program leadership role, suited for someone with strong transformation experience, deep familiarity with core business processes, and the ability to operate effectively in a fast-moving software or SaaS environment. Initially this will be a 6-12 month FTC
Key Responsibilities:
Lead the overall program structure, planning, and execution for L2C and R2R transformation initiatives.
Manage multiple concurrent workstreams (e.g., process design, system enablement, data, change management).
Serve as the primary liaison between internal business teams (Finance, Sales Ops, IT) and the external transformation partner.
Establish governance frameworks including steering committee reporting, RAID logs, KPIs, and regular executive updates.
Ensure cross-functional alignment on business requirements, process designs, and system integrations.
Partner with functional and technical teams to ensure effective Salesforce–NetSuite integration and process automation.
Oversee change management, training, and communication strategies to support successful adoption.
Identify and proactively mitigate program risks, dependencies, and issues.
Candidate Profile
Experience & Background:
10–15 years’ experience in program or transformation management, ideally in software/SaaS or technology-enabled services.
Proven track record leading end-to-end business process and system transformations across lead-to-cash or record-to-report domains.
Experience managing projects involving CRMs such as Salesforce (Sales Cloud, CPQ, Billing) and ERPs such as NetSuite (Financials, Revenue Management, Advanced Billing) - integration experience strongly preferred.
Solid understanding of accounting, revenue recognition, and financial close processes.
Experience working with and managing external implementation or consulting partners.
Demonstrated success managing cross-functional teams and executive stakeholders.
Competency:
Strong program management discipline — structured, organized, and detail-oriented.
Excellent stakeholder management and communication skills; able to engage at all levels.
Adept at process analysis, solution design, and translating business needs into executable work plans.
Experienced in establishing and running governance, reporting, and risk management frameworks.
Comfortable operating in ambiguous, evolving environments and balancing strategic and tactical priorities.
Excellent leadership and team management skills, with the ability to motivate diverse teams and drive collaboration.
Proficiency in digital tools and platforms used in marketing automation, CRM, customer support, and project management.
Education & Certifications:
Bachelor’s degree in business, Finance, or a related field (MBA a plus).
PMP, PRINCE2, or equivalent program management certification preferred.
Personal Attributes:
Confident and credible with senior stakeholders; able to lead through influence.
Pragmatic problem solver with a focus on outcomes and value delivery.
Collaborative and adaptable; able to work across functions and geographies.
High degree of ownership, accountability, and follow-through.
Collaborative mindset and a passion for driving continuous improvement and innovation across the customer journey.
Adaptable to evolving digital landscapes and capable of managing multiple priorities effectively.
Practical Details
Location: Role can be supported remotely with an expectation to attend HQ in Limerick quarterly.
Engagement: Full-time; initial program expected to span 6-12 months.
Key Stakeholders: Finance, Sales Operations, IT, External Transformation Partner