Resources

Due to the integration with AMCS’ Recycling Software, Karle Recycling is able to monitor all operational processes in one central system. This major benefit is demonstrated in a video made by AMCS at the metal recycler.

The AMCS Customer Portal 2.0 release delivers added value to operators by automating more customer interactions and ensuring a consistent, branded and positive customer experience with each engagement.

Mitigate health and safety risks for drivers in the waste and recycling industry. Due to an extensive set of built-in features, AMCS Mobile is delivering exactly that.

More cities in Spain are looking at the possibility of collecting household waste streams separately or on a door-to-door basis. With this, the country is aiming to meet the EU goals to recycling 50% of the household waste in 2020.

In this rapidly changing world customers are expecting a 24/7 responsive and user-friendly self-service demanding full operational insight and agility. Companies lacking responsiveness risk a fortune and put stress on their organisation.

Setting a goal of Zero Waste must start somewhere. The City of Fort Collins started at 50% and made a compelling business case on taking it further by estimating $6.5M worth of valuable resources thrown away every year in Fort Collins alone (Zero Waste Associates, 2013). As the City of Fort Collins, the first step is identifying a goal and then establish a plan on how to reach that goal.

Simplify your onboarding process, speed-up user adoption and ensure best practice use of applications.

Access to all their information in real-time, 24/7, 365 days a week. By providing 24-hour service to customers through a customer portal waste and recycling companies streamline customer processes increasing customer service, customer engagement and customer satisfaction by up to 33% while delivering a positive and professional brand experience. Potentially, waste and recycling companies can reduce call volumes by up to 30%.