the enterprise-grade cloud software platform for the utilities sector
AMCS Platform for Utilities is the enterprise-grade, cloud-based SaaS platform designed specifically for the utilities industry.
Built to drive automation and deliver optimization of your business processes while enhancing the overall experience for your customers, AMCS Platform for Utilities enables your utility to scale as your business needs evolve. The platform integrates industry-specific software, accelerating your digital transformation and subsequent productivity, all with an eye on preserving your bottom line. Watch the video below to learn more.
key business benefits
increased productivity
Automating payments and invoicing, reduce downtime for your fleet, and ensuring compliance with safety regulations.
Automating payments and invoicing, reduce downtown for your fleet, and ensuring compliance with safety regulations are benefits the AMCS Platform for Utilities deliver to utility operators and retailers.
Automating business processes and freeing your staff from manual work pays dividends both tangible and intangible. A driver for the growing push to digitize utilities operations is to harness productivity gains. The AMCS Platform for Utilities bundles solutions that address inefficiencies in our business and operational processes that allow you to do more, smarter and more efficiently, in less time.
reduce operational costs
Gain visibility to proactively address maintenance needs, decrease the reliance on printing and mailing invoices by offering a paperless billing option, and decrease fleet fuel costs.
Gain visibility to proactively address maintenance needs, decrease the reliance on printing and mailing invoices by offering a paperless billing option, and decrease fleet fuel costs.
The costs for operating your utility can seem to increase daily but with the increased visibility and digital solutions in the AMCS Platform for Utilities, you can reduce operational costs painlessly. Utilities spend up to $8 in every customer phone call inquiring about their bills that could be remedied with a robust online customer self-service portal. And proactive maintenance for your fleet could save you thousands in reduced fuel costs, emergency repairs, and lost downtime. That’s just a sampling of methods of how our customers have saved in their operating costs with AMCS.
improved customer service
The self-service capabilities within the AMCS Platform for Utilities solutions help measurably increase customer satisfaction.
Your customers want to engage with you when and wherever it is most convenient for them, regardless of your office hours or staffing conditions. The self-service capabilities within the AMCS Platform for Utilities solutions help measurably increase customer satisfaction.
The increasing pace of modernization primes your customers to expect robust self-service capabilities. Everything from viewing their emailed invoice to online payment options to being able to submit a service request without ever having to physically talk on the phone or stand in line, customers today demand options. AMCS Platform for Utilities solutions leverage the benefits of digital transformation without losing sight of the evolving needs of our customers.
scale your business with performance sustainability
Get a demoAMCS Platform for utilities brochure
Download our brochure to discover how to drive automation and deliver optimization of your business processes while enhancing the overall experience for your customers
Download brochurefield services for utility companies
AMCS Field Services provides a solution for fixed asset management for the utilities industry. Whether your utility provides water, natural gas, electricity, or a combination of all three – our software solution provides your management team with visibility into field operations, sample management tracking, and the health of your infrastructure.
Learn more about AMCS Field Services for Utilities here or download the brochure below.
software solutions
AMCS Pay enables your customers to pay for services quickly, 24/7, how they want to pay. From customer self-service to accounts payables and receivables.
AMCS Utility Billing is an automated billing and contracts management system designed to guard against revenue leakage while providing a higher level of customer satisfaction and self-service.
Manage EHS digitally with a solution that contributes to safety, compliance, operational efficiency, and sustainable business growth. Discover AMCS!
For day-to-day planning, master routes and what-if scenarios, AMCS Route Planner delivers tools for increased efficiency and reduced emissions.
AMCS Fleet Maintenance solution enhances productivity at every level, saving your business costs and time.
From dynamic route planning to real-time optimization, AMCS Fleet Planner delivers digital solutions to simplify daily fleet dispatching.
helping utilities accelerate digitization
AMCS Platform for utilities bundles innovative SaaS solutions that allow you to work smarter
Watch webinarcloud-based versus on-premise software
8 factors utility organizations should consider when evaluating cloud-based software
Watch webinar