Complete software solutions for Municipal Solid Waste Professionals
AMCS’ Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, cart management, summer and winter services and customer service support. The AMCS Platform also provides full support for municipalities that subcontract collections with service level monitoring, dynamic reporting and analytics.
In today’s circular world we treat waste as a resource.
Leading waste management companies in the municipal waste industry are actively developing new and more sustainable solutions for dealing with household waste. AMCS’ Platform Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, cart management, and customer service support.
Our Solutions
Enterprise Management
Either being a municipality or a commercial company collecting and recycling municipal waste, you have to make sure citizens' service is excellent and done in an efficient manner.
Read moreEnterprise Management
Either being a municipality or a commercial company collecting and recycling municipal waste, you have to make sure citizens' service is excellent and done in an efficient manner. With our Enterprise Management Solution (ERP), we fully support the entire process that comes with these challenges.
- Service line agreements
- Manage households and properties
- Cart management
- Door-to-door and bulky waste collection
- Recycling center
- Real-time tracking of trucks and collection progress
- Call center functionality with 360-degree citizen view
- Deal with customer queries and complaints
- Insight in extra stops, missed collections
- Exception handling
- Proof of service
Mobile Workforce
Provide your drivers with our mobile device that is fully integrated into the process of municipal waste collection.
Read moreMobile Workforce
Provide your drivers with our mobile device that is fully integrated into the process of municipal waste collection. The driver only has to care about the work to be done that is presented to him in the most user-friendly way in the market to date.
- Fully integrated in the processes of municipal waste collection
- User-friendly, focus on what needs to be done
- Guiding turn-by-turn navigation
- Automatic recording of real-time data such as collections, citizens serviced, routes driven and time spent
- Track and trace of fleet and bins
- Time registration
- Health and safety monitoring
- Vehicle inspection reports
- Pictures and video
- Digital legal documents
Vehicle Technology
The next generation of fully calibrated, real-time and, robust cart management is here.
Read moreVehicle Technology
The next generation of fully calibrated, real-time and, robust cart management is here. Designed by our highly skilled team of engineers cart identification and waste collection has never been easier.
- Fully integrated with the Enterprise Management Solution and Mobile Workforce
- Lift tracking / gps matching
- High and ultra high RFID tags for high density domestic collection
- Camera integration
- Manage carts and containers
Intelligent Optimization
Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.
Read moreIntelligent Optimization
Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.
- Master route optimization
- Service day and district optimization
- Daily route adjustments
- Daily insertion of ad hoc orders and extras
- Route allocation on truck break-down
- Dynamic route optimization for bin distribution
- Safety, opening and closing hours, school areas
- Map integration and visualization
- Turn-by-turn navigation for drivers
Digital Engagement
Our digital platform enables citizens to promptly order waste collection services and interact with municipal waste operators online.
Read moreDigital Engagement
Our digital platform enables citizens to promptly order waste collection services and interact with municipal waste operators online. It also provides the opportunity for municipalities to service customers through social media, digital assistants, and connected devices.
- Citizen self-service
- Change cart size
- Bulky waste pickup
- Pickup calendar
- Call center deflection
- Call center optimization / qualified calls
- Exchange information with citizens, (sub)contractors online and in real-time
- Standard and customized citizen & partner web portals
- Customer Service automation
- Digital payment channels
- Electronic documents
Analytics
Running your business is hard without the proper information and analytics. We provide you with all the information needed on strategical, tactical, and operational levels.
Read moreAnalytics
Running your business is hard without the proper information and analytics. We provide you with all the information needed on strategical, tactical, and operational levels.
- Role-based dashboards
- Data visualization and business intelligence
- Standard reporting
- Exception reporting
- KPI’s for missed bins, complaints, extra stops
- SLA reporting
- Municipal waste operations data cubes
Ready to see what AMCS can do for your municipal waste and recycling business?
Increase your Overall Operational Efficiency with our platform
AMCS Waste Planner Lite (Smart City)
How will cities make waste collections sustainable?
The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission. With this growth comes the consumption of resources to produce more material goods, and consequently, the more people, the more waste generated. The sheer volume of waste produced globally is estimated to double over the next ten years.Transitioning to the model of the smart city
In managing this waste, municipals and waste management companies cannot afford to think short-term. They must be visionaries, tasked with finding long-term solutions. This is the only way to create liveable cities as populations grow. Part of what makes a city liveable is the health and wellbeing of residents, which are contributing factors to feeling rooted and invested in communities. But to make a city more liveable, municipals and waste management companies have to create a sustainable environment and the infrastructure to support it.
Visionary leadership understands that traditional schedule-based waste collections are already insufficient – and inefficient, even adding to pollution problems that create health issues. It’s these municipals and companies who understand that technologies will make them agile. With agility comes the ability to address waste management needs for the long term, while transitioning to the model of the smart city.
Tighter government legislation will make this inevitable, but municipals and companies who adapt now will make the transition easier and more cost-effective. For instance, sensor-based containers and wheelie bins equipped with RFID tags give you full visibility into your waste collections, so you can see immediately how to improve your processes.
At AMCS, we’re helping forward-thinking municipals and waste management companies consider their next moves. We invite you to explore the content here, which explains technologies to achieve smart waste management. We’re also happy to talk to you and answer any questions.
Municipal & Residential Software Whitepaper
Increase efficiencies and reduce your environmental impact by driving efficiency through route optimization, asset management, and real-time visibility of the collection service progress.
AMCS Waste Planner Lite (Smart City)
Watch our informative series on sustainable waste collections
We set up an informative series on waste collection for municipalities that can help you make the right decisions for the future. AMCS is a trusted partner for many of the world’s leading waste management companies. We are supporting our customers future with innovative technology and with best-practice processes.
AMCS’ Platform Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, cart management, and customer service support.
The AMCS Platform also provides full support for municipalities that subcontract collections with service level monitoring, dynamic reporting and analytics.
View the webinars below.
Municipal and Residential Waste
Webinar Series
Improve waste collections
The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission.
Read moreImprove waste collections
The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission.
With this growth comes the consumption of resources to produce more material goods, and consequently, the more people, the more waste generated. The sheer volume of waste produced globally is estimated to double over the next ten years.
Schedule-based waste collections: It’s time to do better
With the growth of our cities’ populations, we can no longer sustain traditional, schedule-based waste collections.
Read moreSchedule-based waste collections: It’s time to do better
With the growth of our cities’ populations, we can no longer sustain traditional, schedule-based waste collections.
It’s not only a burden on our environment, but also your operating costs. It’s time for bold action. That means digitalising your collections. Start with sensors that monitor fill levels of containers so that you make collections when they need emptying, and only then. This is how you can make a difference.
It’s a new world: Dynamic waste collection
In order to make waste collections sustainable, you need to look at technologies driven by IoT, like dynamic waste collection.
Read moreIt’s a new world: Dynamic waste collection
In order to make waste collections sustainable, you need to look at technologies driven by IoT.
Dynamic waste collection liberates you from old, inefficient ways of working by automating processes and collecting data. The analysis of that data in turn helps you reduce waste collection frequency while improving your service and reducing your operating costs. This is about making life better not only for residents but for the people who manage waste.
Resources
The 5 Biggest Computer Vision Trends In 2022
Computer vision (sometimes called machine vision) is one of the most exciting applications of artificial intelligence.
AMCS Platform for municipal waste and recycling
The AMCS Platform is an industry specific, proven solution designed to meet the unique requirements of the Waste and Recycling industry.
Whitepaper Integrated Waste Management Software for Municipalities
Kaatsch Recycling
0
Co2 savings160
Annual turnoverFor more than 70 years, the family-run Kaatsch Group has been committed to taking a proactive approach to the unique challenges of the waste disposal and recycling industry. Kaatsch currently operates six recycling companies with 200 employees and an annual turnover of around 160 million euros. In fact, recent studies showed that what Kaatsch does daily generates a savings of about 1.1 million tons of CO2 annually.
Karle Recycling
200
30
Annual turnoverKarle Recycling is a medium-sized disposal group with 200 employees. In their parent company Karle-Recycling deals with complete waste disposal, services, but mostly scrap metal. The AMCS/Recy solution is the heart of our operations and important for Karle Recycling. They improve all our processes in this solution.
Returpack
2
48
Operating every dayReturpack is the biggest player in the Swedish deposit-refund market. They are responsible for the collection, administration and deposits for 2,700 stores around Sweden.
AES
500
Collections per route5
Stars in reviewsAES is a leading provider of waste management and recycling services in Ireland. The collection routes used to be planned by the drivers, resulting in inefficient routes, missed bins, and dissatisfied customers. AES decided to buy AMCS' Route Planner. Transport optimization is performed with Route Planner, resulting in spectacular cost savings and highly improved customer service.
Municipality Groningen
100
Satisfied drivers200
With over 200 trucks, 40 Ravo sweepers, and 20 tractors, Municipality Groningen employs almost 700 trustworthy workers in the midst of the Groningen community. Richard Bakker, Groningen Operations: “IT plays a key role at Municipality Groningen. It is impossible to imagine working without the various software applications from the AMCS platform. For more than 20 years, we have been loyal users of their software and we know how to get the best out of it. It has brought us many benefits. It is something you no longer consciously think about as it has become a normal part of the job.
Omrin
450
#Employees207
HouseholdsOmrin is the Frisian word for recycle. Our passion is ultimately also recycling. We have ambitions in the field of circular economy, inclusive society, innovation and connectivity. Omrin collects waste for more than 180,000 households and more than 7,000 companies.
Ready to see what AMCS can do for your municipal waste and recycling business?
Increase your Overall Operational Efficiency with our platform