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Municipal Waste

AMCS offers a complete waste management software solution for Municipal, Residential, Environmental and Sanitation departments.

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Municipal Waste Overview Webinar Series Our Solutions

Complete software solutions for Municipal Solid Waste Professionals

AMCS’ Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, cart management, summer and winter services and customer service support. The AMCS Platform also provides full support for municipalities that subcontract collections with service level monitoring, dynamic reporting and analytics.

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Maximum value

AMCS enables our Municipal customers to extract maximum value from their available budgets by driving efficiency through route optimization, container asset management, and real-time visibility of the collection service progress. It provides real-time access to customer and service data to allow incoming queries to be handled on-the-spot. Thereby minimizing call-out costs and improving customer service levels.

Digital Engagement

The AMCS Digital Engagement platform and Customer Portal provide a customer-facing, on-line, self-service solution minimizing interaction with the call center. It provides individual password-protected access to a configurable range of customer-specific information, including frequency of collection, service history, additional available services, complaints or queries, changes or messages, and if the appropriate account and billing status, including statements, invoices, and online payment channels.

In-cab and vehicle solutions

The vehicle solutions can be tailored to suit the individual Municipal functional requirements and budget. In-cab tablet devices with route details, driving directions, and interaction with the office are supported and vehicle technology for service verification, stand-alone, or in combination with RFID. AMCS supplies a proprietary certified weighing system for waste collection, that integrates fully with the AMCS Enterprise Management back-office solution, (PAYT) for pay by weight (or: pay as you throw) or recycling monitoring programs.

In today’s circular world we treat waste as a resource.

Leading waste management companies in the municipal waste industry are actively developing new and more sustainable solutions for dealing with household waste. AMCS’ Platform Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, cart management, and customer service support.

Ready to see what AMCS can do for your municipal waste and recycling business?

Increase your Overall Operational Efficiency with our platform

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360-view into your municipal waste and recycling operations?

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How will cities make waste collections sustainable?

The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission. With this growth comes the consumption of resources to produce more material goods, and consequently, the more people, the more waste generated. The sheer volume of waste produced globally is estimated to double over the next ten years.

Transitioning to the model of the smart city

In managing this waste, municipals and waste management companies cannot afford to think short-term. They must be visionaries, tasked with finding long-term solutions. This is the only way to create liveable cities as populations grow. Part of what makes a city liveable is the health and wellbeing of residents, which are contributing factors to feeling rooted and invested in communities. But to make a city more liveable, municipals and waste management companies have to create a sustainable environment and the infrastructure to support it.

Visionary leadership understands that traditional schedule-based waste collections are already insufficient – and inefficient, even adding to pollution problems that create health issues. It’s these municipals and companies who understand that technologies will make them agile. With agility comes the ability to address waste management needs for the long term, while transitioning to the model of the smart city.

Tighter government legislation will make this inevitable, but municipals and companies who adapt now will make the transition easier and more cost-effective. For instance, sensor-based containers and wheelie bins equipped with RFID tags give you full visibility into your waste collections, so you can see immediately how to improve your processes.

At AMCS, we’re helping forward-thinking municipals and waste management companies consider their next moves. We invite you to explore the content here, which explains technologies to achieve smart waste management. We’re also happy to talk to you and answer any questions.

Increase efficiencies and reduce your environmental impact

Extract maximum value by driving efficiency through route optimization, asset management, and real-time visibility of the collection service progress.

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Watch our informative series on sustainable waste collections

We set up an informative series on waste collection for municipalities that can help you make the right decisions for the future. AMCS is a trusted partner for many of the world’s leading waste management companies. We are supporting our customers future with innovative technology and with best-practice processes.

AMCS’ Platform Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, cart management, and customer service support.

The AMCS Platform also provides full support for municipalities that subcontract collections with service level monitoring, dynamic reporting and analytics.

Municipal and Residential Waste

Webinar Series

Improve waste collections

The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission.

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Improve waste collections

The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission.

With this growth comes the consumption of resources to produce more material goods, and consequently, the more people, the more waste generated. The sheer volume of waste produced globally is estimated to double over the next ten years.

Schedule-based waste collections: It’s time to do better

With the growth of our cities’ populations, we can no longer sustain traditional, schedule-based waste collections.

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Schedule-based waste collections: It’s time to do better

With the growth of our cities’ populations, we can no longer sustain traditional, schedule-based waste collections.

It’s not only a burden on our environment, but also your operating costs. It’s time for bold action. That means digitalising your collections. Start with sensors that monitor fill levels of containers so that you make collections when they need emptying, and only then. This is how you can make a difference.

It’s a new world: Dynamic waste collection

In order to make waste collections sustainable, you need to look at technologies driven by IoT, like dynamic waste collection.

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It’s a new world: Dynamic waste collection

In order to make waste collections sustainable, you need to look at technologies driven by IoT.

Dynamic waste collection liberates you from old, inefficient ways of working by automating processes and collecting data. The analysis of that data in turn helps you reduce waste collection frequency while improving your service and reducing your operating costs. This is about making life better not only for residents but for the people who manage waste.

Waste Planner Lite

Route and collection capacity optimization for smart cities and small to mid-sized fleets

AMCS Waste Planner Lite is our lightweight route optimization solution for small and medium-sized waste collection operations. Its flexibility and adaptability make it ideal for the changeability, limited access, and demanding customer service of densely populated urban areas.

This system provides all the functional efficiency of our highly customizable AMCS Waste Planner that can optimize routing for fleets of 100 or more trucks, but packs it into an intuitive, user-friendly, and ready-to-use solution that is preconfigured for extremely fast implementation. The quick implementation times and easy adaptability for planners make a more efficient and flexible waste planning accessible to much smaller fleets of about 20-25 trucks.

When connected to fill-level sensors, the system can automatically adapt routes for collection only when it’s needed, thereby reducing the number of unnecessary collections in busy cities or increasing them when an event means more waste than usual. Waste Planner Lite is compatible with most sensor vendors and container types. Even without sensors, the self-learning algorithms can generate highly accurate collection predictions that can also be adjusted manually from an intuitive container overview dashboard.

Waste Planner Lite; the smart solution for smart cities

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Our Solutions

Enterprise Management

Either being a municipality or a commercial company collecting and recycling municipal waste, you have to make sure citizens' service is excellent and done in an efficient manner.

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Enterprise Management

Either being a municipality or a commercial company collecting and recycling municipal waste, you have to make sure citizens' service is excellent and done in an efficient manner. With our Enterprise Management Solution (ERP), we fully support the entire process that comes with these challenges.

  • Service line agreements
  • Manage households and properties
  • Cart management
  • Door-to-door and bulky waste collection
  • Recycling center
  • Real-time tracking of trucks and collection progress
  • Call center functionality with 360-degree citizen view
  • Deal with customer queries and complaints
  • Insight in extra stops, missed collections
  • Exception handling
  • Proof of service

Mobile Workforce

Provide your drivers with our mobile device that is fully integrated into the process of municipal waste collection.

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Mobile Workforce

Provide your drivers with our mobile device that is fully integrated into the process of municipal waste collection. The driver only has to care about the work to be done that is presented to him in the most user-friendly way in the market to date.

  • Fully integrated in the processes of municipal waste collection
  • User-friendly, focus on what needs to be done
  • Guiding turn-by-turn navigation
  • Automatic recording of real-time data such as collections, citizens serviced, routes driven and time spent
  • Track and trace of fleet and bins
  • Time registration
  • Health and safety monitoring
  • Vehicle inspection reports
  • Pictures and video
  • Digital legal documents

Vehicle Technology

The next generation of fully calibrated, real-time and, robust cart management is here.

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Vehicle Technology

The next generation of fully calibrated, real-time and, robust cart management is here. Designed by our highly skilled team of engineers cart identification and waste collection has never been easier.

  • Fully integrated with the Enterprise Management Solution and Mobile Workforce
  • Lift tracking / gps matching
  • High and ultra high RFID tags for high density domestic collection
  • Camera integration
  • Manage carts and containers

Intelligent Optimization

Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.

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Intelligent Optimization

Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.

  • Master route optimization
  • Service day and district optimization
  • Daily route adjustments
  • Daily insertion of ad hoc orders and extras
  • Route allocation on truck break-down
  • Dynamic route optimization for bin distribution
  • Safety, opening and closing hours, school areas
  • Map integration and visualization
  • Turn-by-turn navigation for drivers

Digital Engagement

Our digital platform enables citizens to promptly order waste collection services and interact with municipal waste operators online.

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Digital Engagement

Our digital platform enables citizens to promptly order waste collection services and interact with municipal waste operators online. It also provides the opportunity for municipalities to service customers through social media, digital assistants, and connected devices.

  • Citizen self-service
  • Change cart size
  • Bulky waste pickup
  • Pickup calendar
  • Call center deflection
  • Call center optimization / qualified calls
  • Exchange information with citizens, (sub)contractors online and in real-time
  • Standard and customized citizen & partner web portals
  • Customer Service automation
  • Digital payment channels
  • Electronic documents

Analytics

Running your business is hard without the proper information and analytics. We provide you with all the information needed on strategical, tactical, and operational levels.

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Analytics

Running your business is hard without the proper information and analytics. We provide you with all the information needed on strategical, tactical, and operational levels.

  • Role-based dashboards
  • Data visualization and business intelligence
  • Standard reporting
  • Exception reporting
  • KPI’s for missed bins, complaints, extra stops
  • SLA reporting
  • Municipal waste operations data cubes

Resources

Brochure

AMCS Platform for municipal waste and recycling

The AMCS Platform is an industry specific, proven solution designed to meet the unique requirements of the Waste and Recycling industry.

Whitepaper

Whitepaper Integrated Waste Management Software for Municipalities

Video

Watch our industry video on AMCS Platform for Municipal and Residential Waste

View other resources

AES

500

Collections per route

5

Stars in reviews

AES is a leading provider of waste management and recycling services in Ireland. The collection routes used to be planned by the drivers, resulting in inefficient routes, missed bins, and dissatisfied customers. AES decided to buy AMCS' Route Planner. Transport optimization is performed with Route Planner, resulting in spectacular cost savings and highly improved customer service.

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Municipality Groningen

100

Satisfied drivers

200


With over 200 trucks, 40 Ravo sweepers, and 20 tractors, Municipality Groningen employs almost 700 trustworthy workers in the midst of the Groningen community. Richard Bakker, Groningen Operations: “IT plays a key role at Municipality Groningen. It is impossible to imagine working without the various software applications from the AMCS platform. For more than 20 years, we have been loyal users of their software and we know how to get the best out of it. It has brought us many benefits. It is something you no longer consciously think about as it has become a normal part of the job.

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Omrin

450

#Employees

207

Households

Omrin is the Frisian word for recycle. Our passion is ultimately also recycling. We have ambitions in the field of circular economy, inclusive society, innovation and connectivity. Omrin collects waste for more than 180,000 households and more than 7,000 companies.

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Meerlanden

25

Faster billing

100

Paperless

From a more traditional waste collector, meerlanden has developed into an innovative waste collector and processor that also deprives municipalities of the integral management of public space. They value waste streams by using them as raw materials as much as possible, thus contributing to a cleaner environment. In the past few years, we had to innovate. This has led to the construction of a fermentation plant used in 2011. With this installation, the energy present in the GFT waste is converted into biogas which is upgraded to green gas. This innovation has taken the first step in creating a regional circular economy.

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Amey

 Used by over

35

of the team across 6 sites 
Transports

0

tonnes of waste

Amey views waste as a valuable resource and provides a range of collection and treatment services to help local authorities and commercial customers improve their environmental performance and better manage the associated costs.

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kmG Hauling

# Employees

100

# Routes

45


kmG is a family-owned waste and recycling company founded in 2002. Since 2002, they have provided commercial, industrial, and residential entities with safe, earth-conscious waste removal solutions. They specialize in the collection and disposal of trash, recycling, bulk, construction and demolition (C&D), and other debris from commercial and residential communities in D.C., Maryland, and Virginia.

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360-view into your municipal waste and recycling operations?

Download brochure
Contact

Contact AMCS to hear about our leading solution and how this can help your business thrive.

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