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Smart solutions for municipal waste

Complete end-to-end integrated software solutions for municipal waste specialists. Delivering intelligent optimization and real-time visibility for tomorrow’s smart cities, today.

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Smart solutions for municipal waste Overview The benefits of AMCS Platform for Municipal Waste companies: Our Solutions for Municipal Waste Companies Webinar Series

Software designed for Sustainability

Our flexible SaaS (Software as a Service) solutions are purpose-built for Municipal, Residential, Environmental and Sanitation departments, delivering sustainable solutions for household waste management.

Designed to drive efficiency through digitization, AMCS software provides complete visibility, even for those municipalities that subcontract collection and sanitation services. Consolidating data, integrating IoT (Internet of Things) technology and increasing control for a more responsive service. 

The benefits of AMCS Platform for Municipal Waste companies:

Improving efficiency

Optimized route planning, instant visibility of collection progress and real-time access to data minimize call outs and improve customer service, helping you extract maximum value from available budgets.

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Improving efficiency

optimized route planning, instant visibility of collection progress and real-time access to data minimize call outs and improve customer service, helping you extract maximum value from available budgets.

Boosting digital engagement

Customer portal solutions deliver online and self-serve functionality with access to tailored customer information for increased customer engagement and lower call centre costs.

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Boosting digital engagement

Customer portal solutions deliver online and self-serve functionality with access to tailored customer information for increased customer engagement and lower call centre costs.

Increasing visibility

Mobile workforce and in-vehicle technology improve daily operations and simplify maintenance with custom weighing technology for more accurate waste collection and recycling systems.

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Increasing visibility

Mobile workforce and in-vehicle technology improve daily operations and simplify maintenance with custom weighing technology for more accurate waste collection and recycling systems.

Municipal waste in the circular economy

AMCS Platform supports new and more sustainable solutions for dealing with household waste. Enabling those striving towards zero waste initiatives to fast-track efficiency for a head start in the transition to a circular economy.

Our end-to-end software and innovative in-vehicle technologies simplify household waste and recycling processes. Improving collection, route planning, cart management and customer service to:

  • Reduce planning time by 75%
  • Reduce missed collections by 40%
  • Improve customer satisfaction by 33%

Our Solutions for Municipal Waste Companies

Enterprise Management

We help municipalities or commercial companies collecting and recycling household waste to improve customer service and increase efficiency.

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Enterprise Management

We help municipalities and commercial companies collecting and recycling household waste to improve customer service and increase efficiency. Our enterprise management solution optimizes a variety of processes to help you tackle this challenge.

  • Service line agreements
  • Manage households and properties
  • Cart management
  • Door-to-door and bulky waste collection
  • Citizen Recycling centres
  • Underground container servicing
  • Real-time tracking of trucks and collection progress
  • Call center and portal functionality with 360-degree citizen view
  • Deal with customer queries and complaints
  • Insight into extra stops or missed collections
  • Exception handling
  • Proof of service
  • Other services (street cleaning, on demand sanitation services etc.) 

Mobile Workforce

Our mobile device provides drivers with instant, easy to understand information about their workload.

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Mobile Workforce

Our mobile device provides drivers with instant, easy to understand information about their workload. Presenting relevant data about waste collection processes in a user-friendly format.

  • Fully integrated with municipal waste collection processes
  • User-friendly format helps focus on what needs to be done
  • Guided turn-by-turn navigation
  • Automatic recording of real-time data on collections, routes driven, and time spent
  • Track and trace your fleet and bins
  • Time registration
  • Health and safety monitoring
  • Vehicle inspection reports
  • Pictures and video
  • Digital legal documents

Vehicle Technology

Fully calibrated, real-time, and robust cart management improves the accuracy and efficacy of your waste collection service.

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Vehicle Technology

Fully calibrated, real-time, and robust cart management improves the accuracy and efficacy of your waste collection service. Our cart identification and management solutions simplify high density domestic collection.

  • Manage carts and containers
  • Fully integrated with our enterprise management solution and mobile workforce app
  • Lift tracking / GPS matching
  • High and ultra-high frequency RFID tags for high density domestic collection
  • Camera integration

Intelligent Optimization

Making the switch to automatic route optimization can help you improve waste collection services and reduce your overall carbon footprint.

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Intelligent Optimization

Making the switch to automatic route optimization can help you improve waste collection services and reduce your overall carbon footprint. By eliminating manual routing and dispatch you could improve asset utilization, enhance customer service, and reduce mileage and driving time.

  • Master route optimization
  • Service day and district optimization
  • Forecasting and fill centre integration for underground containers 
  • Daily route adjustments
  • Daily insertion of ad hoc orders and extras
  • Route allocation on truck break-down
  • Dynamic route optimization for bin distribution
  • Improve safety, schedule around opening and closing hours, school areas
  • Map integration and visualization
  • Turn-by-turn navigation for drivers

Digital Engagement

Our digital platform enables citizens to order waste collection services and interact with municipal waste operators online.

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Digital Engagement

Our digital platform enables citizens to order waste collection services and interact with municipal waste operators online. Supporting municipalities to service customers through social media, digital assistants, and connected devices.

  • Citizen self-service
  • Change cart size
  • Order bulky waste pickup
  • Access pickup calendar
  • Call center deflection
  • Call center optimization handling only qualified calls
  • Exchange information with citizens, (sub)contractors online and in real-time
  • Standard and customized citizen & partner web portals
  • Customer service automation
  • Digital payment channels
  • Electronic documents

Analytics

Access to real-time information and deep analytics helps you improve operational performance.

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Analytics

Access to real-time information and deep analytics helps you improve operational performance. We provide municipalities with all the information required on strategical, tactical, and operational levels.

  • Role-based dashboards
  • Data visualization and business intelligence
  • Standard reporting
  • Exception reporting
  • KPI’s for missed bins, complaints, extra stops
  • SLA (Service Level Agreement) reporting
  • Municipal waste operations data cubes

Ready to see what AMCS can do for your municipal waste and recycling business?

Learn how AMCS Platform will reduce your costs and increase your operational efficiency.

Request a demo

AMCS Waste Planner Lite (Smart City) brochure

Optimize your waste collection process for efficiency and sustainability with smart city solutions for smaller sized fleets.

Download brochure

Building smart city solutions

With the world’s urban population expected to double by 2050, the challenge is on for municipals and waste management companies to find sustainable ways of handling waste. 

Backed by government legislation, the move towards a smart city model is already underway. AMCS helps you lead in this transition, using the latest technology to create environmentally responsible waste management solutions.

As municipals invest in the infrastructure to support healthier cities, AMCS delivers long-term solutions to boost agility, reduce costs and improve processes.

  • Move away from inefficient schedule-base collections.
  • Reduce pollution with intelligent route optimization.
  • Use sensor-based containers and wheelie bins for flexible collections.

With full visibility into your waste collection process, AMCS is helping forward-thinking municipals implement cleaner, greener waste management. We are ready to help you work smarter.

Municipal & Residential Software Whitepaper

Increase efficiencies and reduce your environmental impact by driving efficiency through route optimization, asset management, and real-time visibility of the collection service progress.

Download Whitepaper

Smart solutions for smaller fleets

AMCS Waste Planner Lite provides route optimization for small to mid-sized fleets. Supporting flexible waste collection in densely populated cities with limited access and changing demand. 

Rapid implementation

This intuitive, user-friendly solution is preconfigured for fast implementation. Ensuring flexible and efficient waste planning is readily accessible to smaller providers with fleets of just 20 – 25 trucks.

Optimized collections

To reduce unnecessary journeys, Waste Planner Lite can connect to fill-level sensors, automatically adapting routes to collect waste only when required. Without sensors, self-learning algorithms generate accurate collection predictions with an intuitive dashboard for easy manual adjustment.

Ready for the future

Supporting those tasked with residential waste collection to deliver a flexible, efficient, and environmentally responsible service in tomorrow’s busy cities.

AMCS Waste Planner Lite (Smart City) brochure

Optimize your waste collection process for efficiency and sustainability with smart city solutions for smaller sized fleets.

Download brochure

Sustainable waste webinars

Watch our informative series of webinars on sustainable waste collection, designed specifically to help municipalities navigate towards a greener future.

Our platform combines innovative technology and best-practice processes to deliver a tailored solution for:

AMCS platform also provides full support for municipalities that subcontract collections with service level monitoring, dynamic reporting, and analytics.

Find out why we are already a trusted partner for many of the world’s leading waste management companies.

View the webinars below.

Municipal and Residential Waste

Webinar Series

Urban growth: why the world needs to improve waste collection

With the world’s urban population expected to double by 2050, the challenge is on for municipals and waste management companies to find sustainable ways of handling waste.

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Urban growth: why the world needs to improve waste collection

With the world’s urban population expected to double by 2050, the challenge is on for municipals and waste management companies to find sustainable ways of handling waste. 

With rapid growth comes increased consumption and more waste, which is why the world needs to improve waste collections. Starting today.

Schedule-based waste collections: It’s time to do better

An expanding urban population means traditional, schedule-based waste collections are no longer sustainable. It is not only a burden on the environment, but also on your operating costs, which means it is time for bold action.

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Schedule-based waste collections: It’s time to do better

An expanding urban population means traditional, schedule-based waste collections are no longer sustainable. It is not only a burden on the environment, but also on your operating costs, which means it is time for bold action.

Employing sensors that monitor container fill levels enables you to make collections only when required. Discover the innovative technology that can help you make a difference.

It’s a new world: Dynamic waste collection

To make waste collections more sustainable, we need to explore technologies driven by the Internet of Things.

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It’s a new world: Dynamic waste collection

To make waste collections more sustainable, we need to explore technologies driven by the Internet of Things.

Dynamic waste collection eliminates inefficiency by collecting data and automating processes. Analyzing that data can help reduce collection frequency while improving service levels and reducing operating costs. Making life better not just for residents, but also for those managing waste.

Resources

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Video

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Brochure

AMCS Platform for municipal waste and recycling

The AMCS Platform is an industry specific, proven solution designed to meet the unique requirements of the Waste and Recycling industry.

View other resources

Kaatsch Recycling

0

Co2 savings

160

Annual turnover

For more than 70 years, the family-run Kaatsch Group has been committed to taking a proactive approach to the unique challenges of the waste disposal and recycling industry. Kaatsch currently operates six recycling companies with 200 employees and an annual turnover of around 160 million euros. In fact, recent studies showed that what Kaatsch does daily generates a savings of about 1.1 million tons of CO2 annually.

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Karle Recycling

# Employees

200

30

Annual turnover

Karle Recycling is a medium-sized disposal group with 200 employees. In their parent company Karle-Recycling deals with complete waste disposal, services, but mostly scrap metal. The AMCS/Recy solution is the heart of our operations and important for Karle Recycling. They improve all our processes in this solution.

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Returpack

reduction of trucks by

2

48

Operating every day

Returpack is the biggest player in the Swedish deposit-refund market. They are responsible for the collection, administration and deposits for 2,700 stores around Sweden.

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Municipality Groningen

100

Satisfied drivers

200


With over 200 trucks, 40 Ravo sweepers, and 20 tractors, Municipality Groningen employs almost 700 trustworthy workers in the midst of the Groningen community. Richard Bakker, Groningen Operations: “IT plays a key role at Municipality Groningen. It is impossible to imagine working without the various software applications from the AMCS platform. For more than 20 years, we have been loyal users of their software and we know how to get the best out of it. It has brought us many benefits. It is something you no longer consciously think about as it has become a normal part of the job.

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AES

500

Collections per route

5

Stars in reviews

AES is a leading provider of waste management and recycling services in Ireland. The collection routes used to be planned by the drivers, resulting in inefficient routes, missed bins, and dissatisfied customers. AES decided to buy AMCS' Route Planner. Transport optimization is performed with Route Planner, resulting in spectacular cost savings and highly improved customer service.

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Omrin

450

#Employees

207

Households

Omrin is the Frisian word for recycle. Our passion is ultimately also recycling. We have ambitions in the field of circular economy, inclusive society, innovation and connectivity. Omrin collects waste for more than 180,000 households and more than 7,000 companies.

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Ready to see what AMCS can do for your municipal waste and recycling business?

Learn how AMCS Platform will reduce your costs and increase your operational efficiency.

Request a demo
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