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Commercial & Industrial Waste Management

Digitalization in the C&I waste industry to gain visibility and control on the key metrics that drive the profitability of your routes

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Commercial & Industrial Waste Management Overview Our Solutions for Commercial and Industrial Webinar Series Related solutions Success Stories

Gain visibility and control on the key metrics that drive the profitability of your C&I routes

The complexity in the waste management industry is enormous. The different types of the collection – commercial waste collection, container drop-off – each have their own demanding issues.

AMCS offers a complete waste management solution for Commercial & Industrial waste collection, waste transfer, transfer stations, recycling activities, landfill management, and material trading. AMCS Platform for Commercial & Industrial waste can be used for frequency-based services as well as for on-call services.  It includes state-of-the-art technology solutions for customer relationship management, contract management, complex pricing and price-indexing, dispatching, route planning and optimization, a mobile in-cab solution, vehicle technology (weighing & RFID), billing, accounts receivable & accounts payable management. The AMCS platform also provides full support for e-commerce, subcontractor management, and service level monitoring, dynamic reporting, and analytics.

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For companies in the industrial, construction or demolition waste management business, the challenges have never been greater. Digitalization and globalization are driving more competition and regulations and environmental considerations are changing customer's requirements. Traditional waste management companies are required to optimize their operational efficiency and adapt more quickly on changing customer needs in order, to stay profitable. AMCS' Platform for industrial, construction and demolition waste, is an end-to-end solution that is especially designed to give you an advantage with the digitalization of your business.

Take your business to the next level

Ready to see what AMCS can do for your commercial and industrial waste and recycling business?

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AMCS C&I solution is designed to meet changing needs

Read more on how this industry-specific solution can help your business

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CUSTOMIzED SOLUTIONS FOR YOUR INDUSTRY

Our Solutions for Commercial and Industrial

Enterprise Management

Open your eyes to greater profit and productivity with our globally acclaimed Enterprise Management (ERP) systems. We have automated hundreds of back-offices for clients around the world with our single platform approach. 

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Enterprise Management

Open your eyes to greater profit and productivity with our globally acclaimed Enterprise Management (ERP) systems. We have automated hundreds of back-offices for clients around the world with our single platform approach.

  • Customer Relation Management
  • Contract & Price Management
  • Planning & Dispatch Management
  • Resource & Asset Management
  • Subcontractor management
  • Inbound & Outbound Management
  • Billing & Financial Management

Mobile Workforce

AMCS Mobile Workforce (in-cab tablet/onboard computer) enables you to reduce costs, increase efficiency, and helps eliminate revenue leakage in your collection operations.

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Mobile Workforce

AMCS Mobile Workforce (in-cab tablet/on-board computer) enables you to reduce costs, increase efficiency, and helps eliminate revenue leakage in your collection operations. Giving a return on investment within three to six months.

  • Planning & Dispatch Management
  • Digital Routing
  • Fleet and activity monitoring
  • Vehicle Technology Integration
  • Bin Management
  • Safety monitoring

Vehicle Technology

The next generation of fully calibrated, real-time and, robust bin management is here. Designed by our highly skilled team of engineers, on-board weighing, bin identification, and waste collection have never been easier. 

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Vehicle Technology

The next generation of fully calibrated, real-time and, robust bin management is here. Designed by our highly skilled team of engineers, on-board weighing, bin identification, and waste collection has never been easier.

  • CAN-bus / sensor integration (Vehicle Data Hub)
  • Certified On-Board weighing
  • Lift tracking / GPS matching
  • LF / HF / UHF RFID
  • Camera integration

Optimisation Intelligence

Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.

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Optimisation Intelligence

Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.

  • Master Route optimization
  • Route optimization & planning
  • Agile / event-driven re-optimisation
  • On-demand Service Optimisation
  • Fixed stop route slotting
  • Resource optimization
  • Order to cash optimization

Digital Engagement

This new digital platform enables customers to promptly order waste collection services, and interact with waste operators online. It also provides the opportunity for waste operators to service customers through social media, digital assistants, and connected devices.

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Digital Engagement

This new digital platform enables customers to promptly order waste collection services, and interact with waste operators online. It also provides the opportunity for waste operators to service customers through social media, digital assistants, and connected devices.

  • Subcontractor Management
  • Customer web portals
  • Customer Service automation
  • ]Digital payment channels
  • Digital data exchange (EDI)

Analytics

Operational, financial and performance data is key for our customers to enable them to determine the profitability of their services, operations, and customers.

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Analytics

Operational, financial and performance data is key for our customers to enable them to determine the profitability of their services, operations, and customers.

  • Data extraction tools
  • Industry-specific data cubes
  • Data visualization and BI
  • Role-based dashboards

Gain visibility and control on the key metrics that drive the profitability of your routes

The ability to adapt to new situations requires agility and access to insight on key margin drivers.  While this has always been the case, situations are constantly being reassessed. Adapting must happen faster, and more frequently. C&I waste companies need agility to respond to ever-changing conditions. Becoming agile means embracing a digital transformation, not partially, but all the way. This includes behavior as well, not just technologies.

The very real danger of clinging to manual processes – the eventual reality – is that those companies will no longer be able to compete. Call it the C&I waste industry’s version of Darwinism.

Maximizing profitability, customer by customer

By digitizing your entire operations, you get complete visibility on the key metrics so you know your costs to serve on your routes and for each customer so you can maximize your margins.  That's how you become agile. You will significantly increase your efficiencies and control your costs, which will improve profitability for each customer.

AMCS Platform, an end-to-end enterprise-grade software ERP, is built for every aspect of your operations, no matter what the size of your business is. Designed specifically for the C&I and C&D waste industries, the AMCS Platform supports everyday collections and ad hoc services.

For instance, rather than put additional trucks on the road during periods of high demand, you can plan your fleets more efficiently. In fact, you can reduce mileage, driving time, and CO2 emissions by up to 25%. You can also reduce planning time by up to 75%.

That’s because the platform and the modules it supports do all the work for you. It covers every aspect of your business, from business intelligence, contract management, route optimization and complex pricing to integration with onboard weighing systems and weighbridges. Dealing with scale houses, for example, is an area notorious for inefficiencies. AMCS Platform-supported vehicle technologies process your transactions so that your truck is in and out, with no manual processes to slow down drivers.

A new mindset, fantastic ROI

Technology is useless without the desire to harness its power. Your team must embrace the wonderful possibilities if your investment is to pay off. At AMCS, we can help you determine how to best make that happen. And when it does happen, you’re looking at a return on investment within 6 to 12 months.

AMCS Platform is for all sizes of businesses ranging from Enterprise to SMB companies. It’s a software as a service (SaaS), so for companies still using on-premise software, this is a major leap forward. No server hardware or additional IT is needed on your part. It’s there, waiting for you on the cloud. We maintain and update it, scaling it with your needs. Security is tighter because we manage that too.

How long does it take to implement? That depends on your current setup, but it takes weeks, not months, so you can start reaping the benefits sooner than you thought possible. Settings are pre-configured to make onboarding fast and easy. This is an off-the-shelf solution built with connectivity in mind. AMCS Connectivity offers businesses a secure and reliable range of integration services. This includes APIs and Connectors to process data between AMCS Platform and third-party applications, enabling you to easily integrate with third-party solutions, if that’s what you prefer. We make the whole process easy for you. The question is, are you ready?

AMCS Platform is designed to help you stop leaking revenue and control costs. It automates the weighing and identification of containers during collection. You’ll get the correct weight for each container lifted, which you can then use to determine the price charged while measuring the margin per customer.

Mobile Workforce, the revolutionary onboard computer and in-cab tablet solution, reduces manual data input while enabling digital schedule updates, real-time addition of ad hoc orders, and access to customer information. Analytics, another part of the AMCS suite, takes the data collected from AMCS solutions and gives you back business intelligence that measures customer profitability. You can make informed decisions that maximize financial return and customer satisfaction. 

Our pricing engine enables you to maximize your revenue and margin with multiple options, such as weight allowances and site visit charges. And then there’s the Customer Portal, which enables customers to manage their accounts 24/7. You can improve cash flow by allowing customers to pay faster while reducing calls by up to 30%. This is how you improve customer satisfaction by up to 33%.

Resources

Blog

True or False: You need a proprietary IT architecture designed just for your C&I waste company

This is AMCS Platform, designed specifically for the C&I and C&D waste industries. AMCS Platform is Microsoft Azure-based SaaS, so there’s no upfront capital investment.

Blog

A fine example of sustainable urban logistics

According to Gerard Veldhuijzen, sustainable urban logistics is all about cooperation, mutual trust, and coming up with creative solutions. “Pioneering. The role of ICT is important here. ICT can have a binding effect”, he concludes.

Blog

The six key reasons why Pieter Bas customers are upgrading to the AMCS Platform

On October 2, 2019, it was announced that AMCS had acquired the Dutch company PieterBas Automatisering.

View other resources

Accelerate your digital strategy by automating everyday service interactions.

Webinar Series

Webinar; How to transform to the digital and online world quickly

The challenge is, how do you transform a traditional business into the digital and online world? Businesses and consumers want to improve their customer experience by interacting with their waste service providers online, at their own convenience, 24/7.

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Webinar; How to transform to the digital and online world quickly

How to transform to the digital and online world quickly

The Commercial & Industrial and Construction & Demolition waste industries are at the dawn of a new age. Old ways of working are no longer viable. The challenge is, how do you transform a traditional business into the digital and online world? Businesses and consumers want to improve their customer experience by interacting with their waste service providers online, at their own convenience, 24/7.

Webinar; Becoming Agile Virtual Showcase with CIWM

Become Agile and maximize your margins Register for this information-packed On-Demand webinar about digitizing your operations in the commercial waste industry.

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Webinar; Becoming Agile Virtual Showcase with CIWM

Adapting to the ever-changing environment of the C&I and C&D waste industry requires organizational agility and access to insight on key margin drivers. By digitizing your entire operations, you get complete visibility on the key metrics so you know your costs to serve on your routes and for each customer and can maximize your margins.

Adapting to the ever-changing environment of the C&I and C&D waste industry requires organizational agility and access to insight on key margin drivers. By digitizing your entire operations, you get complete visibility on the key metrics so you know your costs to serve on your routes and for each customer and can maximize your margins.

Future-proofing delivers system success for Amey

The move to a single Enterprise Management system has enabled Amey to realize a number of commercial and operational benefits.

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Future-proofing delivers system success for Amey

Key benefits in a nutshell

  • A 7% reduction in fleet mileage resulting from improved routing. This has served to cut fuel consumption and further improve environmental performance
  • Across the company’s trade waste collections business, the system has helped realize a 2% to Amey’s EBIT (Earnings Before Interest & Tax)
  • Reduced duplication of effort and improved data quality
  • Improved materials management and trading
  • 24/7 data access through an online portal

Related solutions

AMCS Platform

A cloud based platform that enables established waste & recycling companies to operate smarter, more seamlessly and more digitally.

Read more

Guided Navigation

The use of complex algorithms is taking technology’s ability to realise improvements in operational efficiency to the next level.

Read more

Mobile Workforce

Paperless driving! Reduce costs, increase efficiency, and eliminate revenue leakage. Optimizing operations with IoT, wireless sensors, RFID, PTO, and CANbus.

Read more
View other solutions

Success Stories

AES

500

Collections per route

5

Stars in reviews

AES is a leading provider of waste management and recycling services in Ireland. The collection routes used to be planned by the drivers, resulting in inefficient routes, missed bins, and dissatisfied customers. AES decided to buy AMCS' Route Planner. Transport optimization is performed with Route Planner, resulting in spectacular cost savings and highly improved customer service.

Read more

Cascades Recovery+

# Employees

1200

Founded in

964


The Cascades, a Canadian company founded in 1964, recovers and re-uses resources, especially fiber from paper products, which then become the raw materials for some 500 packaging and tissue products that are composed mainly of recycled fiber.

Read more

B&M Waste Services

200

Employees

42

Annual turnover

B&M transitioned to AMCS Cloud-based Platform for their enterprise system to allow them to meet their customers’ needs in the most efficient way possible as the company continues to grow.

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TFC Recycling

350

Employees

20

Recyclable materials

TFC Recycling is a family-owned business, based in Chesapeake, Virginia. Founded in 1971, the company has been collecting and processing recyclables for over 40 years and has grown to two main locations (Chesapeake and Chester) becoming the largest recycling company in VA, which processes about 200,000 tons of recyclable materials per year.

Read more

Municipality Groningen

100

Satisfied drivers

200


With over 200 trucks, 40 Ravo sweepers, and 20 tractors, Municipality Groningen employs almost 700 trustworthy workers in the midst of the Groningen community. Richard Bakker, Groningen Operations: “IT plays a key role at Municipality Groningen. It is impossible to imagine working without the various software applications from the AMCS platform. For more than 20 years, we have been loyal users of their software and we know how to get the best out of it. It has brought us many benefits. It is something you no longer consciously think about as it has become a normal part of the job.

Read more

Omrin

450

#Employees

207

Households

Omrin is the Frisian word for recycle. Our passion is ultimately also recycling. We have ambitions in the field of circular economy, inclusive society, innovation and connectivity. Omrin collects waste for more than 180,000 households and more than 7,000 companies.

Read more

Resources

Blog

True or False: You need a proprietary IT architecture designed just for your C&I waste company

This is AMCS Platform, designed specifically for the C&I and C&D waste industries. AMCS Platform is Microsoft Azure-based SaaS, so there’s no upfront capital investment.

Blog

A fine example of sustainable urban logistics

According to Gerard Veldhuijzen, sustainable urban logistics is all about cooperation, mutual trust, and coming up with creative solutions. “Pioneering. The role of ICT is important here. ICT can have a binding effect”, he concludes.

Blog

The six key reasons why Pieter Bas customers are upgrading to the AMCS Platform

On October 2, 2019, it was announced that AMCS had acquired the Dutch company PieterBas Automatisering.

View other resources

Download Case Study

Read more on how AES saved spectacular costs and improved customer service

View case study
Contact

Contact AMCS to hear about our leading solution and how this can help your business thrive.

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