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AMCS Dossier Fleet Maintenance Solution

Enhanced productivity at every level, saving your business costs and time.

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AMCS Dossier Fleet Maintenance Solution Overview Business Value Drivers Software Features Other Relevant Solutions

Improve productivity and compliance, while lowering costs

The AMCS Dossier Fleet Maintenance solution gives you comprehensive management of your fleet assets and all related areas. It empowers you to manage your equipment, employees, shops, and resources in real time — enabling you to unlock hidden productivity within your fleet and reach its cost-savings potential.

AMCS Dossier Fleet Maintenance video

Fleet operation has never been more costly or complicated. The AMCS Dossier Fleet Maintenance solution simplifies fleet operations to plan, execute and track maintenance so you can operate a safe, compliant and cost effective fleet. Watch the video to learn more.

About the AMCS Dossier Fleet Maintenance Solution

Originally brought to market by Arsenault. Associates (later re-branded Dossier Systems), the solution has decades of evolution driven by real-world fleet experience.

Since 1979 a team of experienced fleet managers and executives have guided Dossier, and the solution continues to tap the expertise of a wide range of transportation professionals across all levels of the industry. Each boasts more than 20 years of fleet maintenance and management insights, and is each is uniquely qualified to help you maximize our software for your fleet.

In 2021, Dossier was acquired by AMCS Group, the leading global supplier of integrated software and vehicle technology for the waste, recycling, and resource industries. Dossiers' team of almost 50 professionals and over 750 new customers have since joined AMCS Group.

AMCS Dossier Fleet Maintenance Solution helps improve your bottom line

Business Value Drivers

Increased Productivity

The intuitive web UX delivers streamlined access to management, planning, and analysis cards and dashboards.

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Increased Productivity

AMCS Dossier Fleet Maintenance Solution is a modern tool that fits into your business’ work process. The intuitive web UX delivers streamlined access to management, planning, and analysis cards and dashboards. All shop functions are available either via the web or a mobile device, so the solution will help your technicians capture data while guiding them through your standard procedures.


Too many shops lose valuable people time with double data entry or transcription. AMCS Dossier Fleet Maintenance help you go digital by putting the solution into the hands of technicians. Using standard repair procedures and digital checklists, our solution becomes part of the technician’s workflow rather than creating cumbersome extra data capture steps. This also ensures that all steps are completed in the optimized sequence.

Save Costs

With the AMCS Dossier Fleet Maintenance Solution, you will not only save costs but can also avoid costs that are unnecessary.

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Save Costs

With AMCS Dossier Fleet Maintenance Solution, you will not only save costs but can also avoid costs that are unnecessary. Getting Preventive Maintenance (PM) done on time avoids breakdowns, which cost 4x as much as the maintenance that would have prevented them. AMCS Dossier Fleet Maintenance also manages maintenance parts inventory, ensuring that you have what you need but identifying excess/obsolete parts for cost reclamation.

Another area that is frequently overlooked by fleets is warranty cost recovery. Because you need to keep your fleet assets rolling, emergency repairs may be completed in-house as a matter of expediency even if the failure was covered by an OEM or aftermarket warranty. AMCS Dossier Fleet Maintenance not only alerts warranty coverage in real-time for the technician while performing the work order, but automatically creates and follows claims through to resolution.

Compliance and Safety

AMCS Dossier Fleet Maintenance Solution gives you the tools to ensure that your fleet is safe and in compliance.

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Compliance and Safety

AMCS Dossier Fleet Maintenance Solution gives you the tools to ensure that your fleet is safe and in compliance. The solution not only tracks all prescribed preventive maintenance on assets, but also handles management of all regulatory requirements, inspections, and certifications and has compliance dashboards for management. In the same way, it manages any certifications required for drivers, operators, and technicians, such as CDLs, air brake certification, etc.

Let us show you what AMCS Dossier Fleet Maintenance Software can do for you!

Request a Demo to discover how our Fleet Maintenance Software can save your business money, improve productivity and efficiency.

Request a Demo

AMCS Dossier Fleet Maintenance Brochure

Download our brochure to discover how to improve productivity and increase business profits

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As the largest privately-owned solid waste hauling and recycling company in Los Angeles County, Athens Services is always looking for ways to maximize assets and minimize downtime. It provides all-around, robust solutions to help us meet our fleet management needs. We use it to track and monitor our preventive maintenance schedules, making sure that each service is completed as required and that our reports are submitted in a timely manner.

Marty Mitchell, Director of Maintenance at Athens Services Marty Mitchell, Director of Maintenance at Athens Services

7 Ways to Reduce Fleet Costs & Downtime

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Software Features

Preventive Maintenance (PM)

AMCS Dossier Fleet Maintenance Solution's intuitive UX makes it easy to plan and execute PM work in a timely fashion.

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Preventive Maintenance (PM)

The core of a Fleet Maintenance solution is ensuring that all Preventive Maintenance (PM) is identified, and you are alerted so it is done on time. This maximizes uptime and minimizes breakdowns and unplanned maintenance, which can take your assets out of service at the worst possible time. AMCS Dossier Fleet Maintenance Solution will even notify when PMs are “Coming Due” – this allows optimization of shop time; if the asset is already in for other work, the PM could be done at the same time.


AMCS Dossier Fleet Maintenance Solution's intuitive UX makes it easy to plan and execute PM work in a timely fashion. PMs can be scheduled on distance run, hours operated, time (days), fuel consumed, any business metric you define, or any combination of the previous. Complete history and performance dashboards allow you to identify areas that may require attention. AMCS Dossier Fleet Maintenance Solution will help you to move toward making scheduled shop work 80% of ALL work performed, with vehicles going from PM service to PM service without a breakdown.

Fleet Asset Management

Manage the complete life-cycle, cost, and health of an unlimited number of asset types.

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Fleet Asset Management

Manage the complete life-cycle, cost, and health of an unlimited number of asset types. All assets/asset type are deployed via templates which allow user-defined data and selective inheritance. This dramatically reduces the complexity and cost of initial setup and maintenance, plus provides the basis for self-serve analytics and reporting. See which assets are your best/worst, and make data-driven decisions on replace vs repair. AMCS Dossier Fleet Maintenance solution delivers key operational and performance information.

Personnel/User Management

All users and personnel functions are in one place within the solution, simplifying management of people and security/authority.

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Personnel/User Management

All users and personnel functions are in one place within the solution, simplifying management of people and security/authority. AMCS Dossier Fleet Maintenance Solution comes with preconfigured groups for common job functions, but the ultimate decision of who is allowed to do what remains with the customer. For example, this gives you the flexibility to allow a lead technician to have a broader privilege set than a standard technician, a common situation if you have an overnight shift without a supervisor or manager.

You can even delegate authority down or in parallel if a manager who normally approves spending or work is on vacation. You will also have performance metrics for your team so you can identify above average employees or those that perhaps need more training.

Shop Workflow with Automated Parts and Labor Capture

AMCS Dossier Fleet Maintenance Solution is cloud-based architecture that you can access from any internet-connected browser or mobile device.

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Shop Workflow with Automated Parts and Labor Capture

AMCS Dossier Fleet Maintenance Solution isn’t simply a tool for collecting data and delivering reports. Its cloud-based architecture means that you can access your environment from any internet-connected browser or mobile device.

Your technicians will use the solution as they perform their work, automatically capturing time and scanning parts on to Work Orders with barcodes. This eliminates costly and error-prone double data entry, but is also a huge time saver as they follow their normal workflow. In fact, you can define Standard Repairs that include steps, instructions, parts, and processes and will help guide your technicians through work and create benchmarks.

Warranty Recovery

With the integrated warranty workflow, the technician is notified as soon as potential warranty work is specified on a Work Order.

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Warranty Recovery

Often fleets don’t have the luxury of taking an asset back to the OEM/dealer to fix a warranty repair, because they can’t live with the asset out of service time, so the repair is done in-house. It can be time consuming to identify warranty repairs, produce the needed documentation, file the claim, and follow up. With AMCS Dossier Fleet Maintenance Solution integrated warranty workflow, the technician is notified as soon as potential warranty work is specified on a Work Order, and they are prompted to save the parts for a potential claim.

Once the Work Order is completed, the solution will automatically create the claim with the parts and labor that were expended. The claim then appears on the Warranty dashboard and claims cards for easy status identification, follow-up and resolution, and application of credit received.

Accounting Friendly

Many maintenance management products capture costs and bucket/analyze them by maintenance coding.

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Accounting Friendly

Many maintenance management products capture costs and bucket/analyze them by maintenance coding. This is fine for the maintenance team, but accounting and operations typically need that cost organized and bucketed according to your company’s GL structure.

AMCS Dossier Fleet Maintenance Solution captures and reports your costs in both maintenance and finance friendly formats. Each transaction with cost implication (direct and indirect labor, parts consumption, vendor purchases for parts and/or services) is coded with your complete multi-segment GL coding along with appropriate account debits and credits. This mechanism is so sophisticated that it can even assign the GL code based on the type of work that was completed. For example, if a tire was replaced as a result of accident damage, you can classify that cost in the accident account rather than the normal tire account.

Industries we serve

We support all types and sizes of fleets and material handling assets, from single users with single locations up to large, multi-location fleets with tens of thousands of vehicles/assets. The AMCS Dossier Fleet Maintenance Solution has been adopted by clients in virtually every industry, a testament to the fact that the solution is as versatile as it is powerful.


View the industries we serve below to learn more.

Waste & Recycling (Resources)

Modern waste hauling equipment is highly complex and requires frequent preventive and corrective maintenance.

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Waste & Recycling (Resources)

Modern waste hauling equipment is highly complex and requires frequent preventive and corrective maintenance. Tracking and understanding costs with associated business intelligence and reporting on asset type, and line of business in this highly competitive industry, is crucial for making informed decisions.

AMCS Dossier Fleet Maintenance Solution gives waste and recycling companies the most advanced tools to manage and track every aspect of their fleet. From preventative maintenance scheduling to parts and fuel management, the solution helps fleet personnel manage costs and maintain a safe fleet.

Logistics

Today’s logistics companies must operate in an ever-increasing environment of regulations.

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Logistics

Today’s logistics companies must operate in an ever-increasing environment of regulations. Keeping equipment in service – and managing CSA scores – requires that preventive maintenance and inspections are performed on time. Electronic tracking of maintenance and compliance by company/shop drives the desired results.

AMCS Dossier Fleet Maintenance Solution helps trucking companies improve compliance while reducing paperwork. The solution is a comprehensive management tool that produces the results fleets need to control costs and reduce downtime.

Utilities

Utility organizations need a fleet of equipment that is well maintained for daily operations, and ready to respond at a moment’s notice due to unexpected natural disasters and emergencies.

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Utilities

Utility organizations need a fleet of equipment that is well maintained for daily operations, and ready to respond at a moment’s notice due to unexpected natural disasters and emergencies.

AMCS Dossier Fleet Maintenance Solution helps utility and infrastructure organizations optimize their fleet performance, reduce operating costs and minimize risk by providing intuitive fleet maintenance software, and insightful professional services.

Government & Emergency

Government organizations and first responders need a fleet of equipment that is well maintained for daily operations, and ready to respond at a moment’s notice when the need arises.

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Government & Emergency

Government organizations and first responders need a fleet of equipment that is well maintained for daily operations, and ready to respond at a moment’s notice when the need arises.

AMCS Dossier Fleet Maintenance Solution helps government agencies capture the high volume of day-to-day data typical in a government fleet. We deliver the management tools to measure and analyze the dynamics of the fleet, for both maintenance and operations. Helping to minimize total asset costs, and maximize efficiencies, safety, and compliance.

Transit, School & Charter Bus

Passenger safety, comfort, and equipment reliability are core principles for bus operators. Keeping your buses well maintained along with exceptional service is a must for passenger satisfaction.

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Transit, School & Charter Bus

Passenger safety, comfort, and equipment reliability are core principles for bus operators. Keeping your buses well maintained along with exceptional service is a must for passenger satisfaction.

AMCS Dossier Fleet Maintenance Solution helps bus companies keep their equipment operating consistently and reliably, organize shops, and track maintenance with an unyielding focus to increase a fleet’s efficiency and profitability while also ensuring safe operation and regulatory compliance.

Food & Beverage

It’s important for food & beverage companies to coordinate shop time and schedule preventive maintenance around delivery schedules, and customer deliveries must take place daily without delays.

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Food & Beverage

It’s important for food & beverage companies to coordinate shop time and schedule preventive maintenance around delivery schedules, and customer deliveries must take place daily without delays. Reefer units and Cold Plates must have their own unique scheduled preventive maintenance services separate from the power units, to avoid costly breakdowns.

AMCS Dossier Fleet Maintenance has been such an amazing program for our fleet here at D&A McRae. We have 5 terminals in different states and it helps me to keep track of all of them from one location with ease. Every time I want to utilize another part of the solution, I call the support line and there is always an answer followed by detailed instructions. AMCS Dossier helped us improve our organization and keeping track of truck maintenance throughout the company.

Amber Elmore, Service Writer at D&A McRae

Other Relevant Solutions

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Intelligent Route Optimization

Digital route planning solutions for increased efficiency and lower fuel costs.

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Fleet Planner Solution

From dynamic route planning to real-time execution and optimization, our software delivers digital solutions to drive automation and simplify daily dispatching.

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Route Planner

For day-to-day planning, master routes and what-if scenarios.

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Guided Navigation Solution

Provides the driver with turn-by-turn navigation as they progress around the route, ensuring every segment is completed and that all collections are made. Should they deviate from their route, the system will automatically bring them back onto it in the most efficient way possible.

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Mobile Workforce Solutions

Effective mobile workforce technology to digitize daily operations and increase efficiency.

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AMCS Telematics

Designed to capture rich tracking and telematics data, such as driver behavior, engine performance, and fuel consumption from all your vehicles. Providing a means of monitoring your fleet using GPS technology with an AMCS onboard device to track its location on a computerized map and to monitor every aspect of how the vehicle is performing and how it is being driven. This rich information is sent to our Tracking portal and visualized in a series of intuitive dashboards and KPIs reports, providing actionable insights to improve your fleet performance

Let us show you what AMCS Dossier Fleet Maintenance Software can do for you!

Request a Demo to discover how our Fleet Maintenance Software can save your business money, improve productivity and efficiency.

Request a Demo

Relevant Articles and Resources

Press Release

AMCS Acquires US-Based Dossier Systems, Inc.

AMCS expands its portfolio with a leading cloud-based fleet maintenance management solution

Blog

How to leverage telematics with fleet maintenance software to reduce your costs

When it comes to telematics, AMCS is a leader in leveraging data to help you to understand and optimize the operation of your fleet.

View other resources
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