Sustainability that means business
Who we are:
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What we do:
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.
We are currently looking for an experienced Accounts Receivable Specialist to add to our global accounts receivable team. Your role will be to manage the day to day collections process for a portfolio of customers based in the Netherlands, improving cashflow, reducing payment delinquency and providing an excellent customer experience.
This will be a Fixed Term Contract for initial 12 month period
Key Duties and Responsibilities:
Monitor AR aging of assigned accounts to ensure timely payment of customer invoices.
Communicate with customers via email and phone regarding payment of overdue invoices.
Manage key customer relationships regarding collection issues.
Resolve customer billing issues, reconcile account discrepancies, and manage disputes.
Accountable for reducing delinquency for assigned accounts.
Interacts with sales teams and customer success team members to resolve A/R issues.
Performs other assigned tasks and duties necessary to support the Accounts Receivable Department.
Must communicate and follow up effectively with AR Manager regarding customer accounts on a timely basis.
Manages 3rd Party Collection Efforts.
Support collection strategies and work to achieve agreed KPIs.
Qualifications / Skills:
1-3 years of credit and collections experience with large volume, high value accounts.
Languages: Fluent in English and Dutch, both written and verbal.
Ability to perform in a fast-paced collections department.
Knowledge of billing procedures and collection techniques.
Working knowledge of MS Office.
Experience with Enterprise ERP systems; Netsuite experience is desirable.
Problem-solving skills.
Ability to prioritize and manage multiple responsibilities.
Commitment to excellent customer service.
Process improvement experience.
Strong attention to detail.