Optimized for customer satisfaction

AMCS Service Planner delivers responsive resource scheduling, purpose-built to drive productivity in the demanding field service industry.

Our cloud-based software solutions cover the entire planning process, helping you optimize periodical service tasks, insert urgent, ad hoc orders into existing plans, and even adjust and optimize plans in real-time.

Ensuring field service teams are equipped to enhance efficiency, reduce costs, and significantly improve customer service levels.

Increase efficiency – easily plan and optimize jobs including those with task dependencies. Optimized route planning and real-time visibility help you schedule tasks and organize timely transportation of people and components.

Reduce costs – select the right technician for the job to ensure cost-effective staffing. Advanced software helps you prioritize orders effectively, minimizing driving costs while meeting service agreement details.

Enhance customer service – flexible planning helps you take call center bookings while also supporting customer self-service. Providing digital tools to boost customer engagement and improve service delivery.

ready to see what AMCS can do for you?

Let AMCS show you how to optimize your operations for efficiency, increase profits and grow your business

Route Planner brochure

Download the Route Planner brochure to find out how route optimization can reduce mileage, minimize drive time and cut CO2 emissions by up to 25%.

Improving margins on every route

Our intelligent software streamlines transport in any industry, helping you increase efficiency and boost agility.

Combining best-in-class planning with incremental optimization, we provide digital ways to:

  • Simplify fleet management
  • Optimize pricing
  • Refine scheduled services

Supporting you to deliver efficient and reliable services that not only increase your margins but also cut CO2 emissions for a faster route to net zero.

Purpose-built planning

With dynamic route planning and real-time optimization, AMCS Service Planner is tailored to meet the complex demands of the field service industry.

Our smart planning software delivers industry-specific solutions based on extensive experience with partners including the Danish Working Environment Authority, MicroFix, OBH-Gruppen, Neisa Danmark, Canon Business, ProAssist and The Danish Institute of Fire and Security Technology.

Providing an advanced IT system that enables field service experts to improve operational efficiency and reduce transport costs. Helping you:

  • Deliver almost 100% service fulfilment for improved customer satisfaction
  • Reduce the number of service technician vehicles by 5 to 10%
  • Significantly increase route quality and planning flexibility
  • Spend 25 to 75% less time on planning
  • Create a less stressful working environment for employees
IMPROVING YOUR BUSINESS PERFORMANCE

Business Value Drivers

ready to see what AMCS can do for you?

Let AMCS show you how to optimize your operations for efficiency, increase profits and grow your business

Route Planner brochure

Download the Route Planner brochure to find out how route optimization can reduce mileage, minimize drive time and cut CO2 emissions by up to 25%.

Success Stories

fleet planner brochure

Let us show you how route optimization can reduce mileage, driving time and CO2 emissions by 5-25%