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Municipality Groningen, loyal user

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Municipality Groningen

With over 200 trucks, 40 Ravo sweepers, and 20 tractors, Municipality Groningen employs almost 700 trustworthy workers in the midst of the Groningen community. Richard Bakker, Groningen Operations: “IT plays a key role at Municipality Groningen. It is impossible to imagine working without the various software applications from the AMCS platform. It is something you no longer consciously think about as it has become a normal part of the job.

100

Satisfied drivers

200

# Employees

700

AMCS Customer for more than

20

IT plays a key role at municipality Groningen

Richard Bakker, Groningen Operations: “IT plays a key role at Municipality Groningen. It is impossible to imagine working without the various software applications from the AMCS platform. For more than 20 years, we have been loyal users of their software and we know how to get the best out of it. It has brought us many benefits. It is something you no longer consciously think about as it has become a normal part of the job.

Challenge

Our greatest challenge at the time was to centralize all branches of our service in a single system. Each service branch used to work with its own software. Obviously, a lot of effort was needed to integrate everything into a centralized system but everything went very smoothly using AMCS’ Platform.

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Challenge

Centralize all branches

Richard Bakker, Groningen Operations: “Our greatest challenge at the time was to centralize all branches of our service in a single system. Each service branch used to work with its own software. Obviously, a lot of effort was needed to integrate everything into a centralized system, but everything went very smoothly using AMCS’ Enterprise Management back-office software.

Over the years, we have been able to automate a great deal; activities such as cleaning, household waste collection, wheelie bins, waste disposal, commercial business activities, grids and manholes, underground containers, personnel and timesheets, routes plans, etc. In addition, we collect lots of data, analyze it and put optimization measures in place using the management information gathered from the reports.

Solution

We are currently using Enterprise Management software, unmanned weighing at the waste recycling facility, a link with the Diftar waste registration system, Mobile Workforce tablet solution and Qlikview as an analysis tool”, Bakker tells us.

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Solution

An iPad for every driver

Richard Bakker, Groningen Operations: "We are currently using Enterprise Management software, unmanned weighing at the waste recycling facility, a link with the Diftar waste registration system, Mobile Workforce tablet solution, and Qlikview as an analysis tool. It is impossible to imagine working without the various software applications from the AMCS platform"

Gerard Vedder, Groningen Operations: “We are currently fully involved in our latest project. The replacement of all on-board computers by the Mobile Workforce tablet solution on all trucks. The drivers who use them are very happy with them. It is quicker, easier to use, and much more flexible to work with”, says Gerard Vedder of Groningen Operations

Results

Over the past 20 years, the centralization of the AMCS platform has enabled us to improve efficiency in matters such as Breakdown of details from assumptions to financial results.

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Results

Results achieved with the AMCS platform

Gerard Vedder, Groningen Operations: Over the past 20 years, the centralization of the AMCS platform has enabled us to improve efficiency in matters such as:

  • Breakdown of details from assumptions to financial results.
  • Online communications: households belonging to the Diftar councils that are affiliated with Municipality Groningen can follow their own waste disposal behavior using their DigiD; Online applications for environmental passes or containers; Digital refuse guide; online notification of bulky waste, white goods/brown goods
  • Invoicing benefits, 1 bill to customer/household
  • More efficient use of equipment; two fewer trucks are being used.
  • Satisfied drivers, intuitive user interface.

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Read more on why Municipality Groningen has been more than satisfied with AMCS software for over 20 years

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IT development at Municipality Groningen is becoming increasingly important. For example, we are putting together plans in which forecasting and route optimization are key items. We also expect that with this development, there’s no telling how far we’ll go,

Gerard Vedder, Groningen Operations

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Download Case Study

Read more on why Municipality Groningen has been more than satisfied with AMCS software for over 20 years

View case study
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