drive convenience and efficiency
The AMCS Digital Engagement platform is a secure system for electronic information exchange, including solutions for partner / subcontractor engagement, e-billing, and customer self-service.
Our integrated platform solution transforms how you work with outside parties, replacing phone calls, email, or paper communication to increase efficiency and boost customer convenience.
Enabling waste and recycling operators to:
- Deliver on-demand services
- Cut call center traffic
- Reduce subcontracting costs
- Support real-time confirmations
- Simplify invoice processing
By digitizing processes for partner engagement and customer self-service, AMCS helps you adapt to a rapidly changing industry.
Our digital engagement platform provides waste operators with a future-ready solution to drive on-demand services, cut costs, and enhance agility.
Discover how AMCS can enrich your online engagement with customers and partners.
Find out how AMCS Digital Engagement can improve customer service and transform partner relationships.
driving better customer experiences
With our intuitive customer portal technology, waste operators have the tools to automate routine tasks and maximize customer self-service. Resulting in:
- Reduced administration costs
- Increased revenue
- Reduced call volumes
This scalable approach to online services helps you deliver better customer experiences, increasing satisfaction and loyalty while reducing the burden on your customer service department.
watch shopping cart demo video
The AMCS Customer Portal is a secure SaaS solution purpose-built to streamline and simplify everyday customer interactions.
With 24/7 access to real-time service and billing information, customers are empowered to manage their account, automating basic interactions to resolve queries and pay bills easily.
- Improve customer satisfaction by up to 33%
- Streamline resources and reduce call volumes by up to 30%
- Improve cash flow with online payment
- Create a positive, professional, and consistent brand experience
a digital platform that improves engagement
Streamline and manage all types of information exchange to work productively with customers, suppliers, and subcontractors.
With on-demand services to increase customer satisfaction and automated processes to improve partner relationships, our Digital Engagement platform provides the tools to transform how you work with others.
connect with customers
Digitize your business to connect with customers, enabling them to book collections online and order waste services with ease.
With our seamless digital platform, waste operators are equipped to service customers through emerging digital channels including social media or digital assistants. Helping you build stronger customer relationships at a lower cost than traditional call centres.
co-operate with partners
Manage your procurement process to streamline and simplify subcontracting. The Digital Engagement platform makes it easy to work with new subcontractors, automating onboarding to ensure compliance and reduce prices.
With an open document standard, waste service providers can accept all ticket types, transfer jobs between systems, and automate confirmations for enhanced efficiency.
our digital engagement platform solution overview
Discover how AMCS can enrich your online engagement with customers and partners.
Find out how AMCS Digital Engagement can improve customer service and transform partner relationships.
the global waste & recycling benchmark report
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Top Industry Trends & Challenges
Adaptation & Change Management
Growth & Technology Investment
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Request a demo to learn how AMCS will transform how you engage online
Discover how AMCS can enrich your online engagement with customers and partners.