Driving better customer experiences
With AMCS intuitive customer portal technology, waste operators have the tools to automate routine tasks and maximize customer self-service. Resulting in:
- Reduced administration costs
- Increased revenue
- Reduced call volumes
This scalable approach to online services helps you deliver better customer experiences, increasing satisfaction and loyalty while reducing the burden on your customer service department.
scale your business with performance sustainability
Get a demoAMCS Customer Portal brochure
Find out how AMCS Customer Portal can reduce call volumes, decrease operational costs, and increase customer satisfaction.
Download brochureAutomate interactions with our Customer Portal
The AMCS Customer Portal is a secure SaaS solution purpose-built to streamline and simplify everyday customer interactions.
With 24/7 access to real-time service and billing information, customers are empowered to manage their account, automating basic interactions to resolve queries and pay bills easily.
Ensuring waste and recycling operators can:
- Improve customer satisfaction by up to 33%
- Streamline resources and reduce call volumes by up to 30%
- Improve cash flow with online payment
- Create a positive, professional, and consistent brand experience
Designed to elevate your customer service offering, our online customer portal supports multiple lines of business and diverse processes including new customer sign-up, order requests, and payment processing.
By automating interactions and maximizing self-service, we help you increase efficiency and minimize operational costs, while reducing pressure on busy customer service staff and freeing your team to focus on business growth.
Watch Shopping Cart demo
The AMCS Customer Portal is a secure SaaS solution purpose-built to streamline and simplify everyday customer interactions.
With 24/7 access to real-time service and billing information, customers are empowered to manage their account, automating basic interactions to resolve queries and pay bills easily.
With the AMCS Customer Portal, your company can:
- Improve customer satisfaction by up to 33%
- Streamline resources and reduce call volumes by up to 30%
- Improve cash flow with online payment
- Create a positive, professional, and consistent brand experience
scale your business with performance sustainability
Get a demoAMCS Customer Portal brochure
Find out how AMCS Customer Portal can reduce call volumes, decrease operational costs, and increase customer satisfaction.
Download brochureIMPROVING YOUR BUSINESS PERFORMANCE
Our Customer Portal Business Value Drivers
Revenue Assurance
Minimize costs and streamline call center operations by increasing customer self-service.
AMCS Customer Portal helps you increase revenues by automating customer service interactions.
With access to real-time service and account information, customers can resolve queries and pay bills quickly, utilizing automated self-service features to achieve routine tasks without picking up the phone.
This helps waste and recycling operators to:
- Reduce call volumes by up to 30%
- Streamline resources and reduce operational costs
- Minimize administrative efforts
- Improve cash flow by enabling customers to pay more quickly
Business Digitalization
With AMCS customer portal you can boost agility and responsiveness with digital solutions that help you target, tailor, and manage waste services.
Eliminate time-consuming customer calls with instant access to self-service tools, enabling customers to access their accounts online, make service requests, and pay bills with ease.
AMCS Customer Portal integrates seamlessly with our flagship Portal, ensuring you have greater insight into customer trends and behaviors.
Enabling waste operators to:
- Create targeted product offers and online sales events
- Produce Google-friendly webpages that increase portal visits
- Link services and maximize cross sell opportunities
- Make it easier to order and pay with embedded payment services
Customer Satisfaction
Elevate customer service levels while reducing costs by automating routine service interactions.
Deliver an enhanced customer service experience with our intuitive online portal, designed to automate routine service interactions and maximize customer self-service.
With 24/7 access to real-time service and account information, customers can resolve queries and place orders without the hassle of making calls. Helping you reduce call center costs while increasing customer satisfaction and loyalty.
AMCS Customer Portal allows your customers to:
- Sign-up and create accounts
- Place service requests
- View their collection history and service calendar
- Access invoices and make payments
Related solutions
Integrated software solutions to digitize and enhance customer and partner interactions.
AMCS Pay enables your customers to pay for services quickly, 24/7, how they want to pay. From customer self-service to accounts payables and receivables.
Digital subcontractor software solutions built to increase automation, support business growth, and drive profitability.
The Global Waste & Recycling Benchmark Report
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Top Industry Trends & Challenges
Adaptation & Change Management
Growth & Technology Investment
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