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Billing & Renewal Specialist

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Key Responsibilities:

  • Working within the Finance Team responsible for the management of Customer Contracts, Projects and Billings.

  • Setting up all new contracts into ARR Database within agreed timeframes

  • Monitoring upcoming contract renewal for invoicing – working with internal technical departments (Customer Success & Support) for updates to contracts and entitlements as part of renewal process.

  • Responding on a timely basis to queries relating to support, renewals and Installed Base queries.

  • Creating and billing Sales Orders in line with AMCS Group policy in various regions and liaising with both Sales and Financial teams to guarantee compliance and accuracy.

  • Report preparation, timely billing of sales orders and subscriptions to month end deadlines.

  • Maintaining and updating the customer contract database (ARR Database)

  • Report preparation of monthly ARR movements including new, up-sell, down-sell and churned contracts

  • Responding to internal and external customer queries and escalating as required.

  • Weekly reporting on order management and order backlog issues

  • Liaising with the Accounts Receivables team regarding collection issues

  • Active involvement in projects as required across the various finance functions

  • Help onboard and train team members

  • This role will be based in Cebu & work closely with the wider team in Ireland


Desired Skills and Experience:

  • At least 3 years’ experience in a busy financial environment

  • Comfortable with Microsoft Excel

  • Ability to (google) translate foreign language contracts

  • Exposure and experience using Financial ERP’s; NetSuite, Salesforce, Oracle, SAP etc

  • Be self-motivated and highly organized, with the ability to multi-task and prioritize work

  • Excellent communication and interpersonal skills


Personal Qualities:

  • Have a positive, enthusiastic, can-do attitude

  • Excellent attention to detail

  • Work well as part of a team

  • Be flexible in their approach to work

LocationCebu
CountryPhilippines
CategoryBusiness Support Functions
TypeFull Time
ExperienceNA
LanguageEnglish
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