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Worldwide Flight Services

AMCS Fleet Maintenance keeps aircraft, cargo and people moving.

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About Worldwide Flight Services (WFS)

WFS, a member for the SATS group, is the global air cargo continents logistics leader, and best-in-class ground handling partner. With regional headquarters in Paris, France; Dallas-Fort Worth Texas; and Hong Kong, WFS provides high quality cargo, passenger, ramp, baggage, and technical services. Their services span:

158

Stations

5

Continents

18

Countries

Challenge

The nature of the airline industry presents unique fleet management challenges, particularly the sheer size of an airport. Accurate and to-the-minute reporting is essential to overcoming any obstacles in constantly changing environments.

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Challenge

The nature of the airline industry presents unique fleet management challenges, particularly the sheer size of an airport. Accurate and to-the-minute reporting is essential to overcoming any obstacles in constantly changing environments.

WFS knew they needed a system that would deliver the flexibility, scalability, and ease-of-use required to keep an expansive array of assets at maximum availability. At the same time, it needed to be easy for the entire team to utilize–from shop technicians to management.

Solution

AMCS Fleet Maintenance solution’s real-time data from mobile devices was essential to WFS’ decision. Reporting equipment issues quickly and accurately through AMCS’ mobile app helps eliminate any gaps so things don’t fall through the cracks.

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Solution

AMCS Fleet Maintenance solution’s real-time data from mobile devices was essential to WFS’ decision. Reporting equipment issues quickly and accurately through AMCS’ mobile app helps eliminate any gaps so things don’t fall through the cracks.

The technicians are pleased with how simple it is to create a work request – they only take about 10 seconds. That data feeds into reporting that is essential to their level of success. AMCS Fleet Maintenance’s API capabilities have empowered WFS to create customized dashboards to meet their unique needs.

Results

The WFS uses the benefits of AMCS Fleet Maintenance’s API with Microsoft Power BI to visualize their data. They’re able to create dashboards using virtually any information in AMCS Fleet Maintenance.

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Results

The WFS uses the benefits of AMCS Fleet Maintenance’s API with Microsoft Power BI to visualize their data. They’re able to create dashboards using virtually any information in AMCS Fleet Maintenance.

That capability is generating powerful efficiencies, delivering more real-time information throughout the system, and enabling them to meet nearly any reporting need. And, since the data captured on the app is validated in real-time, they can be confident they’re feeding extremely high-quality data into the analytics. The organization knows what each team member is doing, and where their budget is going, at all times.

WFS achieves success using the following AMCS solution:

We’re tracking everything. Our PM schedules for each individual asset, who reported what problems and when, how much equipment we need for any given flight, and a lot more. It’s all helping us make huge improvements to our day-to-day operations.

Kelly Terry, Director of Ground Service Equipment Strategy and Sourcing WFS

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Download Worldwide Flight Services Success Story

Keeping Planes, Cargo, and People moving with AMCS Fleet Maintenance.

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