AMCS Mandalay
AMCS Mandalay gives councils and waste operators across Australia one platform to manage resource recovery, waste operations, and weighbridge data, helping you run cost-efficient services – day after day.
scalable waste management for the resource + recovery industry
Managing multiple facilities without access to organisational and site-specific data means making decisions without visibility, and public services suffer as a result.
AMCS Mandalay is a dedicated solution for the Australian and New Zealand waste and resource recovery (WARR) industry. It consolidates data capture across all facility types – whether that’s a waste centre with a weighbridge, a material recovery facility (MRF), transfer station, tip shop, landfill, or quarry site.
Whether you run a single site or multiple facilities, we give you the tools you need to manage and synchronise your data, improve efficiency with business intelligence, and deliver waste entitlements to your community.
Our centralised approach gives you clearer reporting and better visibility into into performance, productivity, and processes – helping you meet diverse community requirements with confidence.
That’s why councils and waste operators across Australia and New Zealand already trust AMCS Mandalay:
• 42 commercial customers and their 125 facilities
• 116 local governments and their 458 facilities
• 550+ facilities using POS software
• 650,000 households accessing their entitlements through our platform
• Over 5 million vouchers/entitlements issued to date
why our customers use AMCS Mandalay
Flexible software configured to resolve your facility’s waste and resource challenges, solving problems unique to your industry.
Keep operations running smoothly across facilities, with tools and integrations that improve visibility and efficiency at every site.
Intuitive interfaces with built-in analytics and reports help you drive process improvement at any facility.
effective solutions for any facility
facility management
Manage workflows with a system that lets you to issue and track tickets, process transactions, and apply EPA and Chain of Responsibility coding. Hybrid cloud-based architecture supports integration with your facility’s infrastructure – whether you have a weighbridge or not. Configure the system for automation at unattended facilities, manage vehicle access with automatic number plate recognition (ANPR) and deploy self-service solutions at regional sites. With online and offline operation, you have uninterrupted access to real-time information from across your facilities.
analytics and reporting
Access data and insights to analyse waste behaviours and identify trends. Dashboards and analytics give you a full view across multiple facilities so you can plan strategies for waste diversion, landfill reduction, or new facilities. Detailed reporting lets you drill down to individual transactions – all within one platform.
image capture
Resolve disputes and respond to questions quickly with automated image capture. Cameras record when vehicles enter your facility, syncing when a transaction is recorded. Verify registration details, transaction specifics, truckload contents, or vehicle configuration in seconds.
EFTPOS integration
Simplify payments and reduce manual keying errors by automating the Electronic Funds Transfer at Point of Sale (EFTPOS) process. Information passes instantly from ticketing to payment terminals, ensuring all transactions are recorded with ease. Operators save time and all payments are tracked and auditable.
multi-weigh
Record precise weights for multiple products in the same load using the multi-weigh system. Use a percentage split provided by the operator, or data from additional weight capture, to record a net weight against each product type, so you can report confidently on landfill diversion rates and ensure levies are accurate.
manage vouchers and entitlements
Issue and manage resident waste vouchers and tip pass entitlements with ease, giving your community the services they need and a more personalised experience. Use the data you collect to better understand entitlement use and community waste behaviours.
resident self service
Give residents the power to manage their own waste services online, in real time. Easy-to-use self-service tools make it simple for residents to book waste services with less back-and-forth. We give you everything you need to build more personalised services for your community.
bulk waste bookings
Manage all bulk waste collection requests through one, easy-to-use system. Take bookings for hard rubbish or verge collection pick-ups and link them to a specific address. Define eligibility, identify collection zones, and allocate timeslots clearly.
We chose AMCS Mandalay because we knew it was a proven system for waste facilities, but we also chose it because we knew we could do add-ons. For us, it’s about the bigger picture. With the Bulk Waste Bookings program, if residents want to book a bulky collection, they can walk in if they don’t have internet access to do it, or they can phone up and a council worker can book it on their behalf. We wanted to be flexible with the booking arrangements too.
integration between AMCS Mandalay + AMCS Wastedge
Provide weighbridge operations and customer billing in a single data flow. The AMCS Mandalay and AMCS Wastedge integration automatically applies contract pricing at the point of transaction, eliminating manual rate entry and dual-system reconciliation. The result is accurate invoicing from day one, reduced back-office overhead, and a complete audit trail from weighbridge ticket to customer invoice – supporting both regulatory compliance and dispute resolution.
The integration also provides you with reliable reporting across landfill, transfer, and recycling activities, helping you make better business and community decisions.
FAQ about AMCS Mandalay software
Yes. AMCS Mandalay gives you to access to data across multiple facilities and facility types, including landfills, transfer stations, resource recovery facilities, recycling centres, MRFs, tip/buy-back/recycling shops, and quarries.
Waste management software simplifies operational processes across your business and gives you access to real-time information via dashboards and detailed reports. Integrating our software with hardware to automate processes also helps your site operate safely and efficiently.
Yes, AMCS Mandalay can run uninterrupted offline, which is important for regional facilities. It gives you access to information across multiple facilities and locations.
AMCS Mandalay helps you tailor services for community needs – from planning investment in new facilities to understanding entitlement use and supporting community waste behaviours. It also improves processing speed within facilities, helping you meet service agreements for your customers.
Yes. AMCS Mandalay’s weighbridge software lets you record precise weights for multiple products in the same load using the multi-weigh system.
Residents can book waste services online, including bulk waste pick-ups and waste entitlement vouchers.
Our Australian team supports over 600 sites, so local knowledge is always available when you need it.
ready to see what AMCS can do for you?
Let AMCS show you how to optimize your operations for efficiency, increase profits and grow your business