Limerick, IRELAND / Boston, MA – July 10, 2025 – AMCS, the leader in Performance Sustainability, is pleased to announce the appointment of Sean Coleman as General Manager for North America. With more than two decades of leadership in enterprise SaaS, Coleman brings deep experience in scaling innovative technology solutions that align operational performance with sustainable business outcomes.
In his role, Coleman will lead AMCS's North American operations, further strengthening the company’s presence in the region and delivering on the company’s mission of empowering customers to achieve meaningful business transformation through digital innovation and environmental responsibility.
Coleman joins AMCS from Upland Software, where he served as SVP and General Manager of the Knowledge and Call Center Productivity business unit. He spent close to 10 years with BA Insight as CTO and Chief Customer Officer, helping guide the company through significant growth and a successful acquisition. His career also includes leadership roles across software, implementation, and customer success teams at companies like IBM and OutStart. With a track record of successfully leading high-performing, cross-functional global teams, Coleman will be instrumental in driving customer value and long-term growth in North America.
“Sean brings more than two decades of proven SaaS leadership to AMCS and a deep understanding of what it takes to scale customer-focused organizations,” said Jimmy Martin, co-founder and CEO of AMCS. “He has directly led global teams across development, support, services, sales, marketing, product management, cloud operations, and IT - making him uniquely qualified to drive both strategic growth and operational excellence in North America. Sean is also deeply committed to fostering a culture of collaboration, diversity, and innovation within AMCS and with our customers and partners. His focus will be on scaling our business, building on our strong foundation, and ensuring seamless delivery that supports our customers' long-term success. I’m excited to welcome Sean to our leadership team as we continue our mission to drive Performance Sustainability for our customers.”
As AMCS continues to expand globally, this appointment reinforces the company's commitment to delivering on its Performance Sustainability strategy - enabling companies and resource-intensive industries to sustain profitability while advancing sustainability goals.
"I’m honored to join AMCS at such a pivotal time for both the company and the industries we serve," said Sean Coleman, GM of North America. "AMCS is uniquely positioned to lead in Performance Sustainability - a critical focus for businesses today as they navigate economic, environmental, and regulatory demands. I look forward to helping our customers turn these challenges into competitive advantage through digital innovation and measurable impact."
About AMCS
At AMCS we are focused on Performance Sustainability – enabling companies and resource-intensive industries to sustain their businesses while demonstrating environmental and social responsibility. Built on decades of experience, our purpose-built software solutions are designed by people who understand your business, providing practical solutions for a wide range of industries including the resource, waste, recycling, transportation, manufacturing, and utilities industries.
Backed by EQT Private Equity, which acquired a majority stake in 2024, AMCS is headquartered in Ireland and operates globally with offices in Europe, the USA, and Australia. The company is a market leader with over 1,300 mission-driven team members. The combined expertise of our team allows AMCS to deliver innovative solutions and extensive insight, helping customers to drive growth and achieve lasting success. As a trusted global partner, we work with over 4,000 customers in more than 80 countries delivering digital solutions that create meaningful and measurable impact by increasing customer satisfaction, enhancing sustainability, and boosting margins.
At AMCS, we're ready to innovate with you - deploying our experts, processes, and technology to drive your business forward and prepare you for success in a more sustainable, net zero carbon future. Learn more at: www.amcsgroup.com
Media Contact
Dwayne Weppler
AMCS Group
[email protected]
226-581-5166