The enterprise-grade cloud software platform for the utilities sector
AMCS Platform for Utilities is the enterprise-grade, cloud-based SaaS platform designed specifically for the utilities industry.
Built to drive automation and deliver optimization of your business processes while enhancing the overall experience for your customers, AMCS Platform for Utilities enables your utility to scale as your business needs evolve. The platform integrates industry-specific software, accelerating your digital transformation and subsequent productivity, all with an eye on preserving your bottom line.
Key Business Value Drivers
Automating payments and invoicing, reduce downtime for your fleet, and ensuring compliance with safety regulations.Read more
Automating payments and invoicing, reduce downtown for your fleet, and ensuring compliance with safety regulations are benefits the AMCS Platform for Utilities deliver to utility operators and retailers.
Automating business processes and freeing your staff from manual work pays dividends both tangible and intangible. A driver for the growing push to digitize utilities operations is to harness productivity gains. The AMCS Platform for Utilities bundles solutions that address inefficiencies in our business and operational processes that allow you to do more, smarter and more efficiently, in less time.
Reduce Operational CostsGain visibility to proactively address maintenance needs, decrease the reliance on printing and mailing invoices by offering a paperless billing option, and decrease fleet fuel costs. Read more
Reduce Operational Costs
Gain visibility to proactively address maintenance needs, decrease the reliance on printing and mailing invoices by offering a paperless billing option, and decrease fleet fuel costs.
The costs for operating your utility can seem to increase daily but with the increased visibility and digital solutions in the AMCS Platform for Utilities, you can reduce operational costs painlessly. Utilities spend up to $8 in every customer phone call inquiring about their bills that could be remedied with a robust online customer self-service portal. And proactive maintenance for your fleet could save you thousands in reduced fuel costs, emergency repairs, and lost downtime. That’s just a sampling of methods of how our customers have saved in their operating costs with AMCS.
Improved Customer ServiceThe self-service capabilities within the AMCS Platform for Utilities solutions help measurably increase customer satisfaction. Read more
Improved Customer Service
Your customers want to engage with you when and wherever it is most convenient for them, regardless of your office hours or staffing conditions. The self-service capabilities within the AMCS Platform for Utilities solutions help measurably increase customer satisfaction.
The increasing pace of modernization primes your customers to expect robust self-service capabilities. Everything from viewing their emailed invoice to online payment options to being able to submit a service request without ever having to physically talk on the phone or stand in line, customers today demand options. AMCS Platform for Utilities solutions leverage the benefits of digital transformation without losing sight of the evolving needs of our customers.
Automated billing and contracts management. Prevent revenue leakage while providing a higher level of customer satisfaction and self-service.Read more
For day-to-day planning, master routes and what-if scenarios.Read more
AMCS payments solution, AMCS Pay, optimizes payment processes to reduce administrative costs and improve cash flow by enabling customers and suppliers to pay more quickly and easily.Read more
Ready to see what AMCS Platform for Utilities can do for you?
Learn how AMCS can help you increase your margins, improve efficiencies, and reduce costs with our unique enterprise-grade cloud software platform