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Municipal Waste

Real time visibility of the collection service progress

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Municipal Waste Overview Webinar Series Our Solutions for Municipal and Residential Industry Success Stories

Serving millions of households across the globe

AMCS’ Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, cart management, summer and winter services and customer service support. The AMCS Platform also provides full support for municipalities that subcontract collections with service level monitoring, dynamic reporting and analytics.

Maximum value

AMCS enables our Municipal customers to extract maximum value from their available budgets by driving efficiency through route optimisation, container asset management and real-time visibility of the collection service progress. lt provides real time access to customer and service data to allow incoming queries to be handled on-the-spot. Thereby minimising call-out costs and improving customer service levels.

Digital engagement

The AMCS Digital Engagement platform and Customer Portal provide a customer-facing, on-line, self service solution minimising interaction with the call centre. It provides individual password-protected access to a configurable range of customer-specific information, including frequency of collection, service history, additional available services, complaints or queries, changes or messages and if appropriate account and billing status, including statements, invoices and on-line payment channels.

In cab and vehicle solutions

The vehicle solutions can be tailored to suit the individual Municipal functional requirements and budget. In-cab tablet devices with route details, driving directions and interaction with the office are supported and on vehicle technology for service verification, stand alone, or in combination with RFID. AMCS supplies a proprietary certified weighing system for waste collection, that integrates fully with the AMCS Enterprise Management back-office solution, for pay by weight (or: pay as you throw) or recycling monitoring programs.

In today’s circular world we treat waste as a resource

Leading waste management companies in the municipal waste industry are actively developing new and more sustainable solutions for dealing with household waste. AMCS’ Platform Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, bin management, and customer service support.

Ready to see what AMCS can do for your municipal waste and recycling business?

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Waste Planner Lite; the smart solution for smart cities

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How will cities make waste collections sustainable?

The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission. With this growth comes the consumption of resources to produce more material goods, and consequently, the more people, the more waste generated. The sheer volume of waste produced globally is estimated to double over the next ten years. 

Transitioning to the model of the smart city.

In managing this waste, municipals and waste management companies cannot afford to think short term. They must be visionaries, tasked with finding long-term solutions. This is the only way to create liveable cities as populations grow. Part of what makes a city liveable is the health and wellbeing of residents, which are contributing factors to feeling rooted and invested in communities. But to make a city more liveable, municipals and waste management companies have to create a sustainable environment and the infrastructure to support it.

Visionary leadership understands that traditional schedule-based waste collections are already insufficient – and inefficient, even adding to pollution problems that create health issues. It’s these municipals and companies who understand that technologies will make them agile. With agility comes the ability to address waste management needs for the long term, while transitioning to the model of the smart city.

Tighter government legislation will make this inevitable, but municipals and companies who adapt now will make the transition easier and more cost effective. For instance, sensor-based containers and wheelie bins equipped with RFID tags give you full visibility into your waste collections, so you can see immediately how to improve your processes.

At AMCS, we’re helping forward-thinking municipals and waste management companies consider their next moves. We invite you to explore the content here, which explains technologies to achieve smart waste management. We’re also happy to talk to you and answer any questions.

Increase efficiencies and reduce your environmental impact

Extract maximum value by driving efficiency through route optimisation, asset management and real time visibility of the collection service progress.

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Watch our informative series on sustainable waste collections

We set up an informative series on waste collection for municipalities that can help you make the right decisions for the future. AMCS is a trusted partner for many of the world’s leading waste management companies. We are supporting our customers future with innovative technology and with best-practice processes.

AMCS’ Platform Municipal offering includes state-of-the-art technology solutions for household waste and recycling collection, route planning, vehicle technology, cart management, and customer service support.

The AMCS Platform also provides full support for municipalities that subcontract collections with service level monitoring, dynamic reporting and analytics.

Municipal and Residential Waste

Webinar Series

Improve waste collections

The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission.

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Improve waste collections

The world’s urban population is expected to double by 2050. This will account for 68% of the global population, according to the European Commission.

With this growth comes the consumption of resources to produce more material goods, and consequently, the more people, the more waste generated. The sheer volume of waste produced globally is estimated to double over the next ten years.

Schedule-based waste collections: It’s time to do better

With the growth of our cities’ populations, we can no longer sustain traditional, schedule-based waste collections.

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Schedule-based waste collections: It’s time to do better

With the growth of our cities’ populations, we can no longer sustain traditional, schedule-based waste collections.

It’s not only a burden on our environment, but also your operating costs. It’s time for bold action. That means digitalising your collections. Start with sensors that monitor fill levels of containers so that you make collections when they need emptying, and only then. This is how you can make a difference.

It’s a new world: Dynamic waste collection

In order to make waste collections sustainable, you need to look at technologies driven by IoT, like dynamic waste collection.

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It’s a new world: Dynamic waste collection

In order to make waste collections sustainable, you need to look at technologies driven by IoT.

Dynamic waste collection liberates you from old, inefficient ways of working by automating processes and collecting data. The analysis of that data in turn helps you reduce waste collection frequency while improving your service and reducing your operating costs. This is about making life better not only for residents but for the people who manage waste.

Waste Planner Lite

Route and collection capacity optimisation for smart cities and small to mid-sized fleets

AMCS Waste Planner Lite is our lightweight route optimisation solution for small and medium-sized waste collection operations. Its flexibility and adaptability make it ideal for the changeability, limited access, and demanding customer service of densely populated urban areas.

This system provides all the functional efficiency of our highly customisable AMCS Waste Planner that can optimise routing for fleets of 100 or more trucks, but packs it into an intuitive, user-friendly, and ready-to-use solution that is preconfigured for extremely fast implementation. The quick implementation times and easy adaptability for planners make a more efficient and flexible waste planning accessible to much smaller fleets of about 20-25 trucks.

When connected to fill-level sensors, the system can automatically adapt routes for collection only when it’s needed, thereby reducing the number of unnecessary collections in busy cities or increasing them when an event means more waste than usual. Waste Planner Lite is compatible with most sensor vendors and container types. Even without sensors, the self-learning algorithms can generate highly accurate collection predictions that can also be adjusted manually from an intuitive container overview dashboard.

Waste Planner Lite; the smart solution for smart cities

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Customised solutions for your industry

Our Solutions for Municipal and Residential Industry

Enterprise Management

Either being a municipality or a commercial company collecting and recycling municipal waste, you have to make sure citizens service is excellent and done in an efficient manner. With our ERP, we fully support the entire process that comes with these challenges.

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Enterprise Management

Get your business processes ready for the future

Either being a municipality or a commercial company collecting and recycling municipal waste, you have to make sure citizens service is excellent and done in an efficient manner. With our ERP, we fully support the entire process that comes with these challenges.

  • Service line agreements
  • Manage households and properties
  • Bin management
  • Door-to-door, underground and collection containers
  • Bulky waste collection
  • Recycling center
  • Real-time tracking of vehicles and collection progress
  • Call center functionality with 360-degree citizen view
  • Deal with customer queries and complaints
  • Insight in extra stops, missed collections
  • Exception handling
  • Proof of delivery

Mobile Workforce

AMCS Mobile Workforce (in-cab tablet/on board computer) enables you to reduce costs, increase efficiency and helps eliminate revenue leakage in your collection operations. Giving a return on investment within three to six months.

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Mobile Workforce

AMCS Mobile Workforce (in-cab tablet/on board computer) enables you to reduce costs, increase efficiency and helps eliminate revenue leakage in your collection operations. Giving a return on investment within three to six months.

  • Planning & Dispatch Management
  • Digital Routing
  • Fleet and activity monitoring
  • Vehicle Technology Integration
  • Bin Management
  • Safety monitoring

Vehicle Technology

The next generation of fully calibrated, real-time and, robust bin management is here.

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Vehicle Technology

The next generation of fully calibrated, real-time and, robust bin management is here. Designed by our highly skilled team of engineers, on-board weighing, bin identification and waste collection has never been easier.

  • CAN-bus / sensor integration (Vehicle Data Hub)
  • Certified On-Board weighing
  • Lift tracking / gps matching
  • LF / HF / UHF RFID
  • Camera integration

Optimisation Intelligence

Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.

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Optimisation Intelligence

Making the move from manual routing and dispatch to automatic route optimization can help your business improve asset utilization, enhance customer service, reduce mileage and driving time, and lower your overall carbon footprint.

  • Route optimisation & planning
  • Agile / event driven re-optimisation
  • On demand Service Optimisation
  • Price Optimisation (time slotting)
  • Supply chain optimisation
  • Inventory optimisation
  • Asset & resource optimisation
  • Order to cash optimisation

Digital Engagement

This new digital platform enables customers to promptly order waste collection services, and interact with waste operators online. It also provides the opportunity for waste operators to service customers through social media, digital assistants and connected devices.

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Digital Engagement

This new digital platform enables customers to promptly order waste collection services, and interact with waste operators online. It also provides the opportunity for waste operators to service customers through social media, digital assistants and connected devices.

  • Subcontractor Management
  • Auction platform
  • Customer & partner web portals
  • Customer Service automation
  • Digital payment channels
  • Digital data exchange (EDI)
  • e-Billing

Analytics

Operational, financial and performance data is key for our customers to enable them to determine profitability of their services, operations and customers.

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Analytics

Operational, financial and performance data is key for our customers to enable them to determine profitability of their services, operations and customers.

  • Data extraction tools
  • Industry specific data cubes
  • Data visualization and BI
  • Role based dashboards

Resources

Blog

Municipalities deploy new collection models with centralised planning

AMCS Intelligent Optimisation lowers environmental impact and increases customer satisfaction

Blog

7 Essential Takeaways from our Inspire Webinar on the UPS Transport Optimization Journey

Hear from the experts about Transport Optimization to accelerate Digital Transformation

Blog

How to reduce operating costs

With COVID-19 having disrupted supply chains, the construction industry needs reliability from building materials firms. Building materials is an industry that has always operated on tight margins. Protecting those margins is critical, which makes reducing operating costs a priority in the current environment. The question is, how do you provide a reliable service while cutting costs? This is about improving customer service levels, while spending less.

View other resources

Success Stories

Kaatsch Recycling

0

Co2 savings

160

Annual turnover

For more than 70 years, the family-run Kaatsch Group has been committed to taking a proactive approach to the unique challenges of the waste disposal and recycling industry. Kaatsch currently operates six recycling companies with 200 employees and an annual turnover of around 160 million euros. In fact, recent studies showed that what Kaatsch does daily generates a savings of about 1.1 million tons of CO2 annually.

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Karle Recycling

# Employees

200

30

Annual turnover

Karle Recycling is a medium sized disposal group with 200 employees. In their parent company Karle-Recycling deals with complete waste disposal, services, but mostly scrap metal. The AMCS/Recy solution is the heart of our operations and important for Karle Recycling. They improve all our processes in this solution.

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Returpack

reduction of trucks by

2

48

Operating every day

Returpack is the biggest player in the Swedish deposit-refund market. They are responsible for the collection, administration and deposits for 2,700 stores around Sweden.

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AES

500

Collections per route

5

Stars in reviews

AES is a leading provider of waste management and recycling services in Ireland. The collection routes used to be planned by the drivers, resulting in inefficient routes, missed bins, and dissatisfied customers. AES decided to buy AMCS' Route Planner. Transport optimisation is performed with Route Planner, resulting in spectacular cost savings and highly improved customer service.

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Municipality Groningen

100

Satisfied drivers

200


With over 200 trucks, 40 Ravo sweepers and 20 tractors, Municipality Groningen employs almost 700 trustworthy workers in the midst of the Groningen community. Richard Bakker, Groningen Operations: “IT plays a key role at Municipality Groningen. It is impossible to imagine working without the various software applications from the AMCS platform. For more than 20 years, we have been loyal users of their software and we know how to get the best out of it. It has brought us many benefits. It is something you no longer consciously think about as it has become a normal part of the job.

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Omrin

450

#Employees

207

Households

Omrin is the Frisian word for recycle. Our passion is ultimately also recycling. We have ambitions in the field of circular economy, inclusive society, innovation and connectivity. Omrin collects waste for more than 180,000 households and more than 7,000 companies.

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360-view into your municipal waste and recycling operations?

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Contact

Contact AMCS to hear about our leading solution and how this can help your business thrive.

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