Challenge

Growing business

The growth of Amey’s waste business has resulted in the adoption of multiple systems.  This made it hard to compare data or realize synergies through the centralization of services.

As a result, the decision was taken to implement a new IT system that would support the current business and also be capable of adapting to the fast-changing waste and technology markets. The new system needed to allow for significant modernization in the way Amey managed its business, including the use of mobile applications and a dedicated web portal.

Solution

Move to a single Enterprise Management system

Amey’s AMCS Enterprise Management system is now used by over 35 members of the team across 6 sites and is capable of managing all of its collection, processing, and municipal waste functions. Its wide range of functionality includes customer management, weighbridge, and mobile devices. It also incorporates a detailed reporting capability enabling the production of bespoke reports and operational dashboards, combining data by service, business, or waste stream.

AMCS’ vehicle planning and route optimization software mean routes can now be adapted whilst vehicles are on the road, thereby improving efficiency and reducing missed lifts. It also means that work in the future is based on the work of the past, incorporating the knowledge of drivers and operational teams
into future plans. The use of mobile devices enables real-time reporting and sharing of information.
As well as allowing routing updates to be sent direct to job lists, this also significantly reduces the resolution time for customer issues such as missed lifts.

Results

Commercial and operational benefits

The move to a single Enterprise Management system has enabled Amey to realize a number of commercial and operational benefits. Across the commercial waste collection business, it is recognized as having added over 2% to its EBIT (Earnings Before Interest and Tax).

The visualization of vehicle routes means that inefficiencies can be easily identified, and vehicles re-routed. In addition to addressing overlapping routes, segments with low collection densities are also clearly visible. It’s estimated that re-routing has reduced fleet mileage by 7%, cutting both fuel costs and emissions. It is now
possible to view and interrogate the profitability of every vehicle and route, considering the revenue earned and all the variable cost elements.

Key benefits in a nutshell

• A 7% reduction in fleet mileage resulting from improved routing. This has served to cut fuel consumption and further improve environmental performance
• Across the company’s trade waste collections business, the system has helped realize a 2% to Amey’s EBIT (Earnings Before Interest & Tax)
• Reduced duplication of effort and improved data quality
• Improved materials management and trading
• 24/7 data access through an online portal