PC Scale - Tower
Following the acquisition of PC Scale/Tower in 2014, the Tower Solution and PC Scale website were fully integrated into our AMCS Group website.
Tower: designed for the waste & recycling industry
The tower is a user-friendly system that allows you to fully operate your business more efficiently while reducing costs and increasing productivity, profitability, and overall company revenue.
Tower was specifically designed for the waste & recycling industry with the intention of enhancing productivity and increasing profitability through integration and efficient use of today’s latest technology.
Below a handful of the many features TOWER provides.
CRM and Sales
- Maintain your entire customer base within one centralized database
- Validate customer, billing, and site/service addresses with our address validation tool; maintaining official addresses that the USPTO validates
- Manage multiple company databases from a single user-interface
- Track sales performance and calculate commissions
- Generate and manage prospects, proposals, and contracts with our sales management tools
- Store photos, documents, signed contracts, and much more with our electronic filing cabinet available on each account for ease of access
- Restrict user access to company data by users and/or company association
- View tasks, appointments, scheduled services, AR activity, and other items by viewing our easy-to-use color-coded electronic calendar
- Utilize the various dispatch screens available to sequence and assign work orders and/or services to drivers and vehicles, making for a seamless operations process
- E-mail service notifications providing customers with real-time service statuses
- Manage your site and yard inventory so you know the location of your available equipment in preparation for deliveries and removals
- Optimize your routes with static and dynamic route optimization modules that can be added on
- Map service locations by address or coordinates with our geocoding module and real-time mapping functionalities
Invoice and Pricing
- Invoice customers via email with the ability to integrate our customer web portal for direct customer access to payments, service, invoices, and much more!
- Define a variety of pricing structures to simplify billing and meet all your business needs
- Manage and invoice customers with multiple service locations
- Process payments easily, with the optional use of a MICR reader or lockbox file
- Invoice flexibility allows for customer and/or site level invoices, with the option to invoice sites based on line of business
- Easily mass-update work order charges, recurring service rates, and/or surcharges with our powerful pricing manager tool
- Process one-time or automatic credit card payments while staying PCI Compliant
- Access to over 140 standard reports available at your fingertips
- Simplify internal errors with our audit tracking by customer and user; powerful screens just a mouse-click away or by using our powerful audit reports
- Track and report customer, route, and driver profitability with our powerful suite of productivity and profitability reports
- Track revenue reports by company, workflow, service code, and customers using our variety
Russell Reid & Mr. John yields an extraordinary amount of savings and efficiencies by deploying the AMCS Platform and Tower.
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