English
Solutions Solutions Industries Industries Resources Resources Success Stories Success Stories About About

AMCS Platform Winter Release 2022

October 2022

Download Highlights

AMCS Platform - One SaaS platform. Multiple integrated solutions.

A scalable, enterprise-grade, cloud platform purpose-built for waste, recycling and complex logistics companies to operate more efficiently and drive sustainability across all business processes.

Our smart, scalable solutions support end-to-end optimization of all your business processes. Combining industry-specific functionality, e-commerce ingenuity and on-vehicle technologies for a flexible approach to boost productivity.

With an intelligent platform that predicts and actions in real-time, waste, resource management and recycling companies are equipped with the tools they need to accelerate business and sustainability goals.

AMCS Platform Winter Release 2022 Overview

We are proud to announce the launch of the AMCS Platform Winter 2022 Release, our third major release of 2022. 

The main theme for this release is Building for change and innovation – transforming the user experience to drive agility, automation, and insights. 

This release sees the launch of two new solutions; AMCS Extend and AMCS Fleet Maintenance.

This release sees a further realization of the transformation of the user experience and automation in areas such as invoice automation, payment fee charges, recycling inventory management and overfilled container tracking. 

Key Themes in Winter 2022 Release:  

  1. Transforming the customer experience by providing agility through a new extensibility framework to allow customers to design customizations independently with greater ease, choice, and flexibility.
  2. Transforming the customer productivity experience with increased automation with the launch of our new AMCS Fleet Maintenance that empowers customer to maximize fleet productivity, availability, and cost savings. There are also innovations to support enhanced automation of invoicing, payment processing fees and automated notifications.
  3. Transforming the customer operations experience to drive sustainability with automated insights solutions such as new support for Overfilled Container detection in AMCS Vision AI and a new interactive Inventory Dashboard to provide actionable insights for recyclers.

AMCS Platform Winter Release 2022

Summary Release Feature Highlights

Launch of AMCS Extend: Built for Change and Innovation to support customization

AMCS Extend is an exciting platform development and this release will provide a foundation layer to allow our customers to make design customizations independently with greater ease, choice, and flexibility.

Read more
Back

Launch of AMCS Extend: Built for Change and Innovation to support customization

AMCS Extend is an exciting platform development and this release will provide a foundation layer to allow our customers to make design customizations independently with greater ease, choice, and flexibility.

This foundation layer is set for further development throughout 2023 with the layers of additional tools and capabilities.

It offers a new foundational capability that will enable customers to configure workflows, create local customizations and provide greater integration of the AMCS Platform to their application network. Plug-Ins allow the development of highly adaptable solutions with little or no coding. This can help customers to automate for greater efficiency, reduce costs, and increase competitiveness by codifying business process differentiators that make their services unique.  

Weighing Station workflow:

Download the Release Highlights brochure to learn more.

Launch of AMCS Fleet Maintenance solution: Transforming the customer operational experience

The release also includes the launch of a new AMCS Fleet Maintenance solution: our comprehensive fleet maintenance solution features a workflow driven UX that supports easy data capture and delivers insightful analysis.

Read more
Back

Launch of AMCS Fleet Maintenance solution: Transforming the customer operational experience

The release also includes the launch of a new AMCS Fleet Maintenance solution in Australia, New Zealand, United Kingdom, and Ireland. Already a proven market leader in North America, our comprehensive fleet maintenance solution features a workflow driven UX that supports easy data capture and delivers insightful analysis. This empowers customers to manage their equipment, employees, shops, and resources in real time — helping them to unlock hidden fleet productivity and cost-savings. 

Overview of Fleet Maintenance:

Download the Release Highlights brochure to learn more.

Finance Transformation: Full Invoice Automation including new electronic delivery options

This release includes the transformation of the automation of invoice process. It now provides the ability of users to readily configure document formats, content, and delivery options.

Read more
Back

Finance Transformation: Full Invoice Automation including new electronic delivery options

This release includes the transformation of the automation of invoice process. It now provides the ability of users to readily configure document formats, content, and delivery options. We are also providing a new cloud-based SMTP service to allow users to send emails with financial documentation with having to maintain email servers. This includes a best-in-class premium document service with the ability to track and audit delivery, receipt, and openings of emails. An optional chargeable SMS notification service is also provided for. 

Invoice Cycles dashboard:

Invoice Batch Parameters dashboard:

Download the Release Highlights brochure to learn more.

New AMCS Vision AI solution for Overfilled Container Management: Driving sustainability and prevent revenue leakage

The new use case for AMCS Vision AI is for Automated Container Management where it will automatically detect overfilled containers and link them to the account owner for follow up engagement and charging.

Read more
Back

New AMCS Vision AI solution for Overfilled Container Management: Driving sustainability and prevent revenue leakage

AMCS Vision AI is our artificial intelligence driven, computer vision solution designed to digitize images of resource streams and service events to provide operators with automated and continuous insight.

The second use case for AMCS Vision AI is for Automated Container Management where it will automatically detect overfilled containers and link them to the account owner for follow up engagement and charging.

Please view a short demonstration and animation video of AMCS Vision AI in action.

Contamination Image:

Overfill Heatmap:

Overfilled Containers:

Download the Release Highlights brochure to learn more.

New Interactive Inventory Dashboard for Recyclers: Provides actionable insights to support decision making

This release sees the addition of a real-time inventory dashboard for recyclers to provide control and actionable insights to support decision making in this important area.

Read more
Back

New Interactive Inventory Dashboard for Recyclers: Provides actionable insights to support decision making

This release sees the addition of a real-time inventory dashboard for recyclers to provide control and actionable insights to support decision making in this important area.

The new inventory dashboard provides users with 4 types of bar chart graphs:

  • Inventory value by material
  • Inventory value by material group
  • Inventory value by company outlet
  • Weight inventory position by material

Inventory dashboards:

View our new AMCS Platform for Recycling video here.

Download the Release Highlights brochure to learn more.

New AMCS Pay Payment Service Fees: Transforming the customer financial experience

AMCS Pay introduces “Service Fee” program in compliance to payments scheme regulations. Companies enrolled in AMCS Pay can now configure and introduce fees on payments being processed across multiple channels (in-person payment terminals, Portal, CSR Payments, AutoPay)

Read more
Back

New AMCS Pay Payment Service Fees: Transforming the customer financial experience

AMCS Pay introduces “Service Fee” program in compliance to payments scheme regulations. Companies enrolled in AMCS Pay can now configure and introduce fees on payments being processed across multiple channels (in-person payment terminals, Portal, CSR Payments, AutoPay)

The program realizes two significant goals for any business, 1) Incentivize end consumers to use digital self-service and automated channels AND 2) reduce costs by applying fees to expensive payments to pay for payment processing.

Download the Release Highlights brochure to learn more.

We are delighted to launch AMCS Extend as part of the AMCS Platform ’22 release. All our product investments are designed to digitize, automate, transform and future proof business processes.

In this release we also launching our comprehensive AMCS Fleet Maintenance solution into new markets, empowering our customers to manage equipment, employees, workshops, and resources in real-time. In addition, our goal of transforming the customer experience through enhanced automation is realized with innovations in invoice automation, payment fee charges, recycling inventory management and overfilled container tracking.

Elaine Treacy, AMCS Director Global Product Management Elaine Treacy, AMCS Director Global Product Management

Other Key Highlights of the Winter 2022 Release include:

  • New audit trail capabilities to allow AMCS Platform Customer Service Representative users to readily view logs to see how, when, why, and by whom data was created or changed.

  • Enhanced SMS message capability to allow the automatic scheduling of SMS messages based on an expended list of pre-defined triggers, including the ability to customize the SMS message using data from the customer and specific service. This new SMS message service is chargeable and includes a full message tracking and auditing service.

  • New secondary pricing enhancements to allow drivers to readily add optional secondary charges on their in-cab mobile applications for extra work (e.g., site delays, extra services etc.).

  • New Customer Portal capabilities including support for multiple payment providers (e.g., bank transfer and card payment providers), sharing of ad-hoc files with customers and an expanded ‘My Services’ area for residential customers. 

AMCS Platform for Recycling Animation Video

Watch our short animation video to understand how the AMCS Platform solution can automate your recycling operations to allow you to transform your feedstocks into high quality finished goods, track key metrics (inventory, costs, margin, material quality) and trade (buy, sell and broker) materials.

Let us show you what AMCS Platform can do for you!

Let AMCS show you how to optimize your operations to increase profits, improve efficiency and grow your business

Request a demo

AMCS Platform Winter '22 Release Highlights

Download our Release Highlights brochure to discover the key feature highlights and business value drivers of AMCS Platform

Download Highlights

Winter Release 2022 Resources

Video

AMCS Platform for Recycling Video

Growing your recycling operations can be hard when processes are manual and disconnected. Now you can automate, connect, and digitize all your processes with AMCS Platform for Recycling. Watch our video to learn more.

Blog

Ensure overfilled containers aren’t overlooked with AI Automation

Overfilled containers can be a huge problem for haulers on any route, causing safety hazards, environmental risks, and increased costs. It’s a perennial problem and one that’s often overlooked, with estimates of the incidence of overfilled containers falling short by as much as 50% due to conventional manual and handheld recording systems.

Brochure

7 Ways to Reduce Fleet Costs & Downtime Brochure

Discover how to produce immediate savings and increase productivity by following these 7 easy steps.

View other resources

AMCS Platform Winter '22 Release Highlights

Download our Release Highlights brochure to discover the key feature highlights and business value drivers of AMCS Platform

Download Highlights
Contact

Contact AMCS to discover how our leading solution can help your business grow and thrive.

Explore Careers AMCS Platform Solutions Success Stories Blogs Stay in touch Sign up for our newsletter
Follow us on