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Blog May 2020

Business improvements based on substantiated analytics

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Conor Dowd Product Marketing Manager

AMCS Analytics improves entire business performance with unparalleled insights

Delivering end-to-end operational visibility to the waste and recycling industry. AMCS Analytics provides a state-of-the-art analytics solution to determine the profitability of services, operations, and customers. "This enables decision-makers to make better and more timely decisions", according to Suzanne Connelly, BI (Business Intelligence) Product Owner at the AMCS Group. “With AMCS Analytics companies have the whole picture in view with quick access to KPIs’s, trends, and forecasting. Based on this, they can implement improvements such as reduce costs, improve operational efficiencies and with that increase both turnover and margins.”

Implement improvements based on data

Analysis and presentation of business data. With this, AMCS Analytics streamlines accurate and autonomous decision making enabling leaders and managers to make better and more timely decisions. Cutting-edge technology is integrated with best-in-class processes to deliver operational, financial, and performance data. Dimensional data forms the basis for machine learning, real-time exception analysis, and autonomous action scheduling. The end-to-end analytics technology stack facilitates data gathering opportunities at every level of the operations.

Data streams are available from IoT devices, onboard computing, fleet management, customer behavior, billing, and financial integration. Leveraging years of industry experience, and unique knowledge of industry best practice, AMCS’ data analytics team have structured the data streams and organized the data in recognizable dimensions. With this organization-wide analytics, it supports all operations like financials, vehicles and transport, materials and inventory, scheduling and routing, employee and driver metrics, and customer behavior and support.

Monitor businesses anywhere and at any time

AMCS Analytics also provides the possibility to export a report for in-house analytics, Connelly explains. "For instance, based on the companies KPI’s, the profitability of the services, operations, and customers can be analyzed. " With the analytics tool waste and recycling companies also can monitor business and operational processes and make adjustments according to the outcome of the analytics reports." Companies who make decisions based on that can identify trends, potential issues and provide information to their customers. This is important for their business goals and objectives", she emphasizes. “Because of this, AMCS contributes to driving decisions within the customers' organization.”

The data is gathered in the analytics work center (accessible through the AMCS Platform Web UI) to analyze, and with, to bring structure to the unstructured. AMCS Analytics delivers platform-independent dashboards and reports to the desktop, tablet, or mobile phone. Data can be explored from every device, enabling the possibility to monitor businesses anywhere and at any time. Connelly; "Because companies have the whole picture in view, it enables quick access to KPI’s, trends, and forecasting. Additionally, waste and recycling companies can implement improvements where necessary, for instance, reduce costs, improve operational efficiencies and with this increase both turnover and margins."

End-to-end operational visibility to determine the profitability of services

“AMCS Analytics is at the core of our solutions”, she says. ‘Customers have real-time access to their KPIs, trends, and forecasting reporting with an overall view in their own dashboard. With this, it provides waste and recycling companies end-to-end operational visibility, including operational, financial, and performance data. In addition to the possibility to determine the profitability of services, operations, and customers, it also delivers streams from IoT devices, onboard computers, fleet management, customer behavior, billing, and financial integration. This enables streamlined, accurate, and autonomous decision making and with that linking disparate facts to garner new insights.”

AMCS Platform

AMCS Analytics is one of the six solutions of the AMCS Platform. The AMCS Platform offers a fully integrated and end-to-end portfolio of solutions to manage the waste and recycling lifecycle. Solutions include Enterprise Management, Intelligent Optimisation, Mobile Workforce, Vehicle Technology, and Digital Engagement. These industry-specific solutions are developed to support the AMCS Platform strategy focussing on driving revenue growth, margin expansion, operational efficiency, and sustainability. AMCS lives up to those words with a product and development team of around 200 people, currently investing 20% of overall turnover in product development.

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