English
Solutions Solutions Industries Industries Resources Resources Success Stories Success Stories About About
Press release September 2017 Updated May 2021

AMCS Launches ‘Analytics’ and ‘Digital Engagement’ Solutions

Call me back

AMCS, the world’s leading application platform provider for the waste & recycling industry, today announced the release of two new key solutions on the AMCS Platform: AMCS Analytics and AMCS Digital Engagement.

AMCS is investing significantly in building a best-in-class cloud platform that will bring together their various capabilities and offerings into a scalable, enterprise-grade solution. This industry-specific platform brings together the company’s six core solution ranges: Enterprise Management software, Mobile Workforce, Vehicle Technology, Intelligent Optimization, Digital Engagement, and Analytics.

AMCS Platform

The AMCS platform is driven by exponential demands from waste companies looking for integrated capabilities to digitize their business and is designed to automate, standardize and optimize all business processes from waste collection to recycling and material trading. The technical architecture is based on the most modern technologies and is built to handle the data and workload volumes of large enterprise customers. The open APIs of the platform has been designed to allow the flexible and seamless integration of our solution into corporate IT architectures.

At this year’s RWM trade show in Birmingham (UK), AMCS is launching two new solutions on the AMCS platform: AMCS Analytics and AMCS Digital Engagement.

AMCS Analytics

AMCS Analytics is a Business Intelligence service, including a large set of standard role-based dashboards based on AMCS’s many years of experience working with waste and recycling companies across the globe. AMCS Analytics eliminates the costly and time-consuming tasks of gathering diverse data and allows instant access to meaningful business insights, focusing on the data that can accelerate business performance and avoid revenue leakage. Whether located on-site or in the cloud, the industry-centric and intuitive nature of the solution means that businesses of all sizes can benefit without the need for in-house teams, custom data transformations, or external BI expertise.

AMCS Digital Engagement

AMCS’ Digital Engagement solution enables operators to better service customers online and build stronger relationships through social media, digital assistants, and connected (IoT) devices. Customers will be able to contact their service provider when, where, and however suits them best. In turn, operators will greatly reduce call center traffic and benefit from a more streamlined, automated and lower-cost communication channel. AMCS Digital Engagement solution also offers out of the box customer e-commerce, supplier web portals and provides secure digital payment channels offering customers online payment.


“Today the largest waste companies in the world rely on AMCS Platform and thus depend on us to push the boundaries with every release, to ensure we're providing what they need to stay competitive," said Mark Abbas, Chief Marketing Officer at AMCS. "With the expansion of the AMCS Platform, we are building on our strategy to empower our customers with an intelligent platform that will support the ongoing transformation to a more circular economy. Our solutions allow customers to digitize their businesses, enabling them to operate more seamlessly and efficiently.”


AMCS will showcase the AMCS platform, including the newly launched Analytics and Digital Engagement solutions, and demonstrate the use of digital assistants such as Amazon Echo at RWM Expo 2017 (Stand 4F30-G31), in Birmingham, the U.K. from 12 – 14 September 2017.

Share this on:

Facebook Twitter LinkedIn

Let us show you what AMCS Platform can do for you!

Let AMCS show you how to optimize your operations to increase profits, improve efficiency and grow your business

Request a demo

Webinar On Demand: Unlocking Value with Subcontractor Automation

This webinar explores how recent advances in technology are enabling a new wave of innovation in subcontractor automation.

Watch Webinar

Resources

Video

AMCS Fleet Maintenance Video

Fleet operation has never been more costly or complicated. The AMCS Fleet Maintenance solution simplifies fleet operations to plan, execute and track maintenance so you can operate a safe, compliant and cost effective fleet.

Press Release

Viridor Drives Forward Digitalization with AMCS

Video

AMCS Platform for Recycling Video

Growing your recycling operations can be hard when processes are manual and disconnected. Now you can automate, connect, and digitize all your processes with AMCS Platform for Recycling. Watch our video to learn more.

View other resources

AMCS Analytics Brochure

Find out how AMCS Analytics can predict and improve business performance with unparalleled insight and advanced decision-making tools.

Download brochure
Contact

Contact AMCS to discover how our leading solution can help your business grow and thrive.

Explore Careers Solutions Success Stories Blogs Give us Feedback Stay in touch Sign up for our newsletter
Follow us on