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Meerlanden, paperless driving

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Meerlanden

From a more traditional waste collector, Meerlanden has developed into an innovative waste collector and processor that also deprives municipalities on the integral management of public space. They value waste streams by using them as raw materials as much as possible, thus contributing to a cleaner environment. In the past few years we had to innovate. This has led to the construction of a fermentation plant used in 2011. With this installation, the energy present in the GFT waste is converted into biogas which is upgraded to green gas. This innovation has taken the first step in creating a regional circular economy.

25

Faster billing

100

Paperless

500

Employees

997

Founded

Mobile Workforce at Meerlanden

Meerlanden Industrial Waste Disposal was one of the first to install the in-cab tablet solution from AMCS. The app brings full automation of the administrative handling of the wheelie bin collection of their industrial waste customers, from contract signature to invoicing. And this process is paperless. Every day the drivers in Industrial waste are supplied with a tablet that they easily mount in their cabin. Through the App they have a constant link with the planners, thereby providing a lot of advantages.

Challenge

To improve service for their clients, Meerlanden targeted a better billing system: totally paperless! We were up against several challenges at Meerlanden. A need to work environmentally responsibly, and the flexibility to adjust to constantly changing demands and improve our billing system at the same time.

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Challenge

Better billing system

To improve service for their clients, Meerlanden targeted a better billing system: totally paperless!
Arthur Richardson, Manager of Commercial Waste at Meerlanden notes, “We were up against several challenges at Meerlanden. A need to work environmentally responsibly, and the flexibility to adjust to constantly changing demands and improve our billing system at the same time."

Solution

The Mobile workforce App was the perfect solution for our needs. It's a great innovation with which we fully automise the entire administrative process of bin-collection for our clients, from agreement to billing. And this process is paperless. Every day our drivers in Industrial waste are supplied with a tablet that they easily mount in their cabin. Through the App they have a constant link with our planners, thereby providing a lot of advantages.

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Solution

From agreement to billing

Arthur Richardson, Manager of Industrial Waste at Meerlanden; "The Mobile workforce App was the perfect solution for our needs. It's a great innovation with which we fully automise the entire administrative process of bin-collection for our clients, from agreement to billing. And this process is paperless. Every day our drivers in Industrial waste are supplied with a tablet that they easily mount in their cabin. Through the App they have a constant link with our planners, thereby providing a lot of advantages."

"Our biggest advantage is the fact that our tasks and orders are streamed in real-time. The orders are displayed in the App’s map feature and digitally processed for the driver. The call ordering flexibility allows the driver to use his experience and expertise to choose the most efficient route. Additionally, the driver can instantly perform an extra collection or similarly unplanned task. Finally, the application allows the client to approve billing directly on the tablet."

Results

We gained time and satisfied clients. The billing process is now substantially faster. Our clients are better informed because of it, we receive less complaints, and it improves the efficiency of our processes. We profit from the time gained.

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Results

We gained time and satisfied clients

Arthur Richardson, Manager of Industrial Waste at Meerlanden; ". The billing process is now substantially faster. Our clients are better informed because of it, we receive less complaints, and it improves the efficiency of our processes. We profit from the time gained.

Mobile Workforce has also empowered our drivers to be our eyes and ears in our market, in addition to being waste collectors. Cameras instantly show obstacles or issues on-site, supplying us with the chance to better serve our clients or educate those involved.

We also enjoy full integration with the AMCS back office software which really fulfils its promise to enhance efficiency. Paperless driving is a reality!”.

Productivity with AMCS Mobile Workforce

With the Mobile Order Management App, drivers can access their pre-scheduled orders, navigation brings them to their customers, and the use of paper forms is eliminated. Besides the real-time handling of orders and the possibility of signing for dispatch on the tablet, the Mobile Order Management App provides container registration, time registration of vehicle personnel and mileage - all totally digital. This digitisation leads to fewer errors and less work at the back-office. All this functionality is back-office independent and connects easily to other applications if so desired! Prevailing advantages for your business

  • Low investment (TCO) if compared with traditional on-board
    computer, ROI <6 months
  • Application independent solution
  • Environmentally durable and paperless
  • Reduction in errors and a cutting down on administrative
    procedures
  • Better control on orders and their fulfilment
  • Contented personnel, due to intuitive user interface
  • User-friendly, minimal instruction required
  • Multilingual (NL, GB, FR, ES, PL, DE)

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Download Case Study

Read more on how Meerlanden improved margins, enriched customer service, and get paid faster with Mobile Workforce.

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Mobile Workforce streamlines our billing process. The app is easy to use and drivers love it!

Arthur Richardson, Manager of Industrial Waste at Meerlanden

Mobile Workforce

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Resources

Webinar

AMCS Mobile Workforce in action

Improve Productivity, Safety and Customer Service with AMCS Mobile Workforce. Watch this informative webinar about how the AMCS Mobile Workforce solution gives you complete visibility into your operations.

Webinar

Why risk investing in ERP?

Why do companies spend serious money and take considerable risks buying an ERP system? Join this AMCS webinar and you will also hear about how leading waste management companies in the UK are working with AMCS to realize these benefits.

Brochure

Mobile Workforce Brochure

Paperless driving! With digital route sheets, driver debrief, real-time data collection, proof of service, route guidance & navigation, and back end integration.

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Let us show you how to eliminate revenue leakage in your collection operations

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