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TFC Recycling gains global visibility

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TFC Recycling

TFC Recycling is a family-owned business, based in Chesapeake, Virginia. Founded in 1971, the company has been collecting and processing recyclables for over 40 years and has grown to two main locations (Chesapeake and Chester) becoming the largest recycling company in VA, which processes about 200,000 tons of recyclable materials per year.

350

Employees

20

Recyclable materials

50

Trucks run on natural gas

71

Founded

Improved overall level of customer service to their customers

"We want to provide the best service possible to our customers and we have a business need to make a profit in doing so. AMCS is the tool that is going to help us get there. We have come to see our implementation team as not just a vendor, but as business partners that are helping us dynamically change how we serve our customers." Nikolas Larum, General Manager TFC

Challenge

"The challenge we faced was that our data and our information were housed in different, siloed systems,” explains Nicolas Larum, General Manager, Hauling Division at TFC

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Challenge

Outdated Information

One of the biggest challenges TFC had as they began to grow the business was that they were collecting a lot of data in their current ystems, but the data was not translating into useful information. By the time managers were getting the information, it was several weeks old -- making it very difficult to use for planning and scaling the business.

“The challenge we faced was that our data and our information were housed in different, siloed systems,” explains Nicolas Larum, General Manager, Hauling Division at TFC. "What we needed was a global view of the business, so we can make intelligent, timely business decisions.”

Like in many industries, technology is an extremely important part of the business. The right kind of technology landscape can help managers monitor and improve the dynamics of fleet operations—
from routing, communicating with drivers to using RFID and fleetmonitoring technology, and verifying services for customers.

Solution

I am the type of manager that relies heavily on solid information that is current that I can act on and act on fairly quickly, so that was a big part of our decision was to find a platform that would allow us to collection information and use it quickly,

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Solution

Integrated Data Solution

“I am the type of manager that relies heavily on solid information that is current that I can act on and act on fairly quickly, so that was a big part of our decision was to find a platform that would allow us to collection information and use it quickly,” explains Paul Stacharczyk, SVP/Chief Operating Officer. We were looking to upgrade our technology to something that would essentially bring us into the 21st Century.” When TFC leadership decided to upgrade and integrate the company’s aging and disparate software, they spoke with counterparts in the industry and investigated many different solutions, but as they got into the details of needs and solutions, it became clear that AMCS would be the right solution for them.

Results

An AMCS implementation team came in to consult, guide and execute on the TFC setup and deploy their solution effectively. AMCS worked with TFC management in the various departments to learn how the company currently does business and took a very consultative approach to customizing and implementing the technology and make recommendations on how TFC could improve operations generally.

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Results

Improving Efficiency and Operations at TFC

An AMCS implementation team came in to consult, guide, and execute on the TFC setup and deploy their solution effectively. AMCS worked with TFC management in the various departments to learn how the company currently does business and took a very consultative approach to customizing and implementing the technology and make recommendations on how TFC could improve operations generally.

Key benefits of AMCS Platform for TFC Recycling:

  • Automation and scalability of internal processes
  • Access to real-time customer data
  • Migrate and consolidate all data into one system
  • Gain global visibility into their data to improve decision making
  • Improved overall level of customer service to their customers

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Read more on how TFC Recycling improved business decisions with AMCS Software

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I am the type of manager that relies heavily on solid information that is current, that I can act on and act on fairly quickly, so that was a big part of our decision to find a platform that would allow us to collect information and use it quickly. We were looking to upgrade our technology to something that would essentially bring us into the 21st Century.

Paul Stacharczyk, SVP/Chief Operating Officer

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Resources

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