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Nemlig.com

Scaling and Innovating in Online Grocery: How nemlig.com successfully uses AMCS Fleet Planner for growth optimization.

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About Nemlig.com

Founded in 2010, nemlig.com is now the largest online grocery service in Denmark. With over 1400 employees, the company manages around 350 vehicles on high-volume days. Processing around 70,000 orders each week, the company understands the importance of efficiency and scale.

70000

Orders each week

9000

Different items in the assortment

1400

Employees

350

Vehicles

Challenge

As Kristian says, "We thought we had a relatively scalable solution. It turns out, we didn't. Our logistics-how much we could pack and deliver-ended up driving the entire business. We needed a solution that could provide the insights and transparency that could help us overcome the limitations of our current distribution setup, and meet the demand."

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Challenge

As Kristian says, "We thought we had a relatively scalable solution. It turns out, we didn't. Our logistics-how much we could pack and deliver-ended up driving the entire business. We needed a solution that could provide the insights and transparency that could help us overcome the limitations of our current distribution setup, and meet the demand."

Optimizing Delivery Routes

The company identified a significant improvement that could help them meet ever-growing demand. As Kristian explains, "We determined it would be better to develop longer routes, where we can load more orders in one car. That would allow us to serve a larger geographical area in one trip, and avoid rush hour traffic in urban areas."

This strategic shift had the potential to generate significant cost savings and efficiency improvements.But making the change would only be possible if they could find a way to accommodate necessary breaks for drivers, as required by union agreements and legislation.

Solution

Kristian explains, "We chose AMCS Fleet Planner because it’s a single source for everything distribution related. Also, it's highly configurable."

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Solution

Kristian explains, "We chose AMCS Fleet Planner because it’s a single source for everything distribution related. Also, it's highly configurable."

One-stop Distribution Shop

The flexibility and scalability of the AMCS solution have been key to nemlig.com’s success.

Kristian provides some specific benefits to individual departments.

  • The transportation department loves the transparency and detail. Specifically, they appreciate the ability to quickly determine how much we need to pay subcontractors, and a detailed view of daily production enables them to be proactive.

  • Customer service is benefitting from increased visibility. The team can see existing and potential delays track vehicles in real time, and even help guide a lost driver.

  • Subcontractors can view the comprehensive information they need to pay their drivers.

Kristian adds, “It’s actually providing the business, across different departments, with valuable insights and the ability to act proactively. That's a very big help for the company.”

Results

Looking ahead, nemlig.com sees AMCS as a crucial strategic partner. Kristian Treschow concludes, "Efficient last mile distribution is key if you want to succeed in this business and AMCS will be a fundamental piece of our whole business concept."

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Results

Looking ahead, nemlig.com sees AMCS as a crucial strategic partner. Kristian Treschow concludes, "Efficient last mile distribution is key if you want to succeed in this business and AMCS will be a fundamental piece of our whole business concept."

Currently, nemlig.com performs manual checks to ensure drivers show up for their routes-a process that’s both time-consuming and costly. In the near future, the team plans to explore using the geofencing capabilities of AMCS Fleet Planner to automate the process.

Geofencing will enable the company to streamline operations while delivering significant cost savings. As Kristian details, "We’re currently spending around DKK 1 million a year on manual check-ins. Automating that process gives us a very large, direct cost savings, very quickly."

Nemlig.com is using the following AMCS solutions:

"We’re currently spending around DKK 1 million a year on manual check-ins. Automating that process gives us a very large, direct cost savings, very quickly."

Kristian Treschow, Head of Application Management IT nemlig.com Kristian Treschow, Head of Application Management IT nemlig.com

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