Limerick, Ireland – April 9, 2026 AMCS, the global leader in purpose-built automation for the waste, recycling, and transportation industries, today announced the launch of AMCS Platform 2026.1. This release introduces the AMCS AI strategy, along with the first set of AI agents designed to support day-to-day operational work. These updates mark a major step forward in how AI will support essential services. The release also brings new capabilities for residential workflows, complex logistics, and material and margin control in circular operations. Together, these additions strengthen the platform AMCS customers rely on by supporting faster decisions, clearer visibility, and more dependable execution.
This latest release focuses on the following key areas: purpose-built automation for residential services; agile logistics for complex transport operations; and material, margin, and compliance support for circular operations. Furthermore, with this release, AI now plays a strategic role across each of these areas.
key highlights of the AMCS Platform Release
AMCS Agentic AI Strategy
The release introduces AMCS’ Agentic AI strategy and governance framework, which is a built‑in set of rules, controls, and oversight that ensures AI acts safely, transparently, and accountably within real waste and recycling operations as it moves from insight to action. AI agents on the roadmap include:
- business intelligence data agent that makes insights available instantly and reduces reporting effort
- customer service co-worker that automates routine service handling tasks and improves accuracy
- self-service AI Agent that resolves common customer interactions without human intervention
- transport validation agent that helps ensure billable work is captured correctly and quickly
- dispatch co-worker that supports dispatchers with pattern detection, real-time support, and clearer decision points.
These agents are being validated through early lighthouse projects with select AMCS customers, ensuring that every capability is shaped directly by real operational needs.
purpose-built automation for Residential Services
The AMCS Platform 2026.1 update further strengthens residential workflows across service set-up, routing, billing, payments, and digital self-service. These updates support operators in the United States and Ireland, with wider value for municipal teams.
- The release adds faster bulk changes for pricing and account updates, automated debt management, street segment routing for dense areas, and deeper use of AMCS Vision AI for exception detection
- Billing accuracy improves through tighter links to real activity, and AMCS Pay now supports more payment options
- Expanded digital self-service helps reduce cost and call volume. Together, these changes support more consistent service delivery and stronger revenue control
“Residential and recycling operators are under tremendous pressure today. AI gives us new ways to support them. Vision AI helps capture exceptions in seconds, while agents reduce costs and significantly improves efficiency and productivity throughout operations. These tools are here to help teams stay ahead of issues and focus on delivering exceptional service every day.”
agile logistics for complex transport operations
New capabilities support skip and roll-off operations that manage shifting workloads and mixed fleets.
- The release adds improved route planning that accounts for weight limits, container types, and disposal rules
- Capacity modelling is stronger across varied fleet set-ups, and Transport Live now provides clearer real-time visibility
- Field execution data is easier to capture and track, while telematics and maintenance data connect more cleanly to support quicker problem solving
- Multi time zone support helps teams coordinate across regions. Overall, these updates help dispatch and field teams stay responsive and keep operations moving with fewer errors
“Skip and roll-off operations run on fast decisions and complex constraints. This release strengthens how we plan, execute, and adapt transport operations. With our advanced optimization algorithms, route plans that once took hours can now be generated in minutes."
managing material, margin, and compliance in circular operations
For recycling and circular operations, the release improves material identification, yard flow, pricing controls, and regulatory compliance.
- Inventory tagging, approval workflows, and scale image access support accurate valuation and dispute resolution
- Multi-site fulfilment, mixed load handling, and guided scale flows help keep yards moving. Freight charging becomes more accurate through distance and weight-based rules, with clear visibility into internal and external transport costs
- UK operators gain a digital waste tracking plug-in for 2026 regulation.
- Other updates include ID expiry checks, container ID validation for export, support for subcontractors through Contractor Hub, and more flexible handling when orders reach or exceed limits.
These changes help operators manage material and margin with greater confidence.
other key highlights in the AMCS Platform Release
The latest update adds improvements across fleet and platform tools.
- eDVIR now connects more smoothly with leading telematics partners, and meter data support is expanded
- Code Key 25 helps maintenance teams shift toward condition-based service, while the Customer Management Module supports third-party fleet work.
- AMCS Fleet Maintenance now includes French language support and expanded integration with McLeod LoadMaster
- Users will also see an updated single sign-on experience with federated login, easier access to connected apps, a new help and training menu, and an in-product data dictionary for clearer use of platform data.
For more information about the AMCS Platform 2026.1 update, including details about availability, click here:
About AMCS
AMCS is the global leader in purpose-built automation for the circular economy, enabling waste, recycling, and transportation industries to sustain their businesses while demonstrating environmental and social responsibility. Built on decades of experience, our purpose-built automation software solutions are designed by people who understand your business, providing practical solutions.
Backed by EQT Private Equity, which acquired a majority stake in 2024, AMCS is headquartered in Ireland and operates globally with offices in Europe, the USA, and Australia. The company is a market leader with over 1,300 mission-driven team members. The combined expertise of our team allows AMCS to deliver innovative solutions and extensive insight, helping customers to drive growth and achieve lasting success. As a trusted global partner, we work with over 4,000 customers in more than 80 countries delivering digital solutions that create meaningful and measurable impact by increasing customer satisfaction, enhancing sustainability, and boosting margins.
At AMCS, we're ready to innovate with you, deploying our experts, processes, and technology to drive your business forward and prepare you for success in a more sustainable, net zero carbon future. Learn more at: www.amcsgroup.com
Media Contact
Dwayne Weppler
AMCS Group
[email protected]
226-581-5166