Location Remote
Country United States
Category Professional Services
Type Full Time
Experience Mid Level
Language English

Sustainability that means business

 

Who we are

AMCS is a sustainability software specialist headquartered in Ireland, with additional offices across Europe, the USA, Canada, and Australasia. With a talented workforce of over 1,300 employees spanning 22 countries, we are dedicated to delivering cutting-edge technology solutions that drive the transition to a carbon-neutral future.


What we do

We're a fast-growing SaaS company helping organisations in the waste, recycling, and sustainability space run smarter, cleaner, and more efficiently. Our software helps customers streamline operations, improve compliance, and make data-driven decisions that are better for business—and the planet.


Our people

At AMCS, we offer more than just a job — we provide the chance to shape a career within a fast-growing, dynamic organisation committed to innovation and positive global impact. Founded in Ireland, we retain our local roots and "start-up" spirit, creating a connected culture grounded in openness, collaboration, and creativity. This connection extends to our work, customers, colleagues, and the communities we serve.


About the Role

Our Professional Services team is at the heart of that transformation—guiding customers through onboarding, implementation, and beyond. As an Implementation Consultant you will blend of strategy, technology, and relationship-building. You'll work closely with customers and internal teams to deliver solutions that drive efficiency, reduce risk, and maximise ROI.


Here's what you'll do

  • Lead structured Discovery workshops—both in-person and remote—to uncover client needs and business processes.

  • Translate business requirements into functional and design specifications, and influence process improvements where needed.

  • Own the implementation journey, guiding clients through each phase and ensuring alignment with project scope.

  • Collaborate with internal teams(like Project Managers, Account Managers, and Support) to deliver a seamless experience.

  • Train and support client super users and IT teams, ensuring they're confident and ready to succeed post go-live.

  • Provide technical leadership and best practice recommendations throughout the project lifecycle.

  • Identify and manage scope creep, partnering with the Project Manager to keep projects on track.

  • Ensure a smooth handoff to the AMCS Global Support team after implementation.

  • Continuously improve our implementation processes, tools, and documentation.


Here's what you'll need

  • 4–6 years of hands-on experience implementing Azure-hosted enterprise applications.

  • Strong facilitation skills for leading Discovery and training sessions.

  • Ability to drive consultative, collaborative conversations with both clients and internal teams.

  • Solid understanding of financial/accounting principles and transport/logistics operations (a plus!).

  • Clear, professional presentation and demo skills.

  • Strong negotiation and persuasion skills—you know how to guide clients toward the best-fit solutions.

  • Critical thinking skills to balance client objectives with system capabilities.

  • A passion for delivering great customer experiences and driving long-term success.


Why You'll Love Working Here

  • You'll be part of a team that values collaboration, innovation, and continuous improvement.

  • You'll work on meaningful projects that directly impact our customers' success.

  • We support your growth—with opportunities to learn, lead, and make a real difference.