In 2024, AMCS, a global leader of sustainability software for foundational industries, announced its acquisition of FigBytes, the developer of the leading sustainability platform for impact-driven organizations.
Your service experience will not be impacted however you should be aware of the following changes that have taken place:
- FigBytes has merged with AMCS
- We now trade as AMCS using the AMCS logo and branding
- FigBytes Solution is now AMCS ESG Solution
- Quotes and invoices will be sent from AMCS.
- AMCS bank details can be found here.
- We cannot accept orders addressed to FigBytes. Customers should add AMCS to their approved supplier list. Please contact your account manager today or[email protected] for further information.
Please review our frequently asked questions below. If you have any further questions or concerns regarding this transition, please speak to your customer service representative or call us at 855-853-7821 ext 801.
FAQ
FigBytes was acquired by AMCS on October 31, 2023.
AMCS is the market leader in Performance Sustainability, enabling companies and resource-intensive industries to sustain their businesses while demonstrating environmental and social responsibility. Built on decades of experience, our purpose-built software is designed by people who understand your business, providing practical solutions for a wide range of industries, including resource, waste, recycling, transportation, manufacturing, and utilities.
Headquartered in Ireland with offices in Europe, the US, and Australia, AMCS is the global market leader with over 1,300 mission-driven team members. The combined expertise of our team allows AMCS to deliver innovative solutions and extensive insight, helping you drive growth and achieve lasting success.
FigBytes has been acquired by AMCS and is now trading as AMCS.
You will continue to receive the same high-quality customer support, now enhanced with advanced technology and industry expertise, global reach paired with local, customer-focused service, data-driven insights to support scalability and sustainability, and seamless integration with AMCS.
Yes, we will continue to honor and fulfil our obligations for all existing support, subscription, and maintenance agreements.
The terms and conditions of your contract will remain the same.
Your license agreement will continue to be honored by AMCS.
No, your services levels will remain the same.
Your support team will remain the same, with some additional new faces. This will improve your support experience as you benefit from an expanded range of skills and expertise.
Please continue to work with your customer success manager who will provide an updated W9 and any other documents required to support onboarding AMCS as a supplier.
Please check that you have the correct bank details for AMCS, which can be found here.
Yes, all current in-flight orders will be honored.
As FigBytes has transitioned to AMCS, all future quotes will come from AMCS.
Please continue to contact [email protected] or your customer success representative for any technical support needed.
Please contact your customer success representative.
- Technical support: [email protected]
- Sales queries: [email protected]
- Billing queries: [email protected]
- Payment queries: [email protected]
You can also continue to reach out directly to the former FigBytes or AMCS contacts that you have been working with during this transition for further assistance.