First Tower to AMCS Platform project in US shows shorter time to value
AMCS legacy software customers can transition to the innovative AMCS Platform in a relatively short period of time. To guarantee a successful transition to AMCS Platform an advanced standardized Transition Project Program has been built executing the go-live on Platform in well-overseen phases.
The sequence of phases is assuring new and legacy software customers transitioning to AMCS Platform a high standard of quality all through the transition process. The Transition Project Program has been designed and proven to transfer them to Platform faster and more efficiently assuring immediate time-to-value while at the same time minimising possible risks to operations and optimising business processes to positively impact customers’ bottom line.
A recent project in the US shows that through this structured plan of action the transition of Tower software to Platform is feasible within the set time frame to complete a project.
The AMCS Platform drives innovation, business efficiencies and mitigates risks throughout business processes. The AMCS Transition Program lives by these same values. Therefore, to transition new and legacy software customers to AMCS Platform AMCS has developed a Transition Project Program, a consecutive series of standardized and structured processes.
The Transition Project Program is a packaged solution that contains proven products, processes, reports and interfaces with existing products. The transition team research each program intensively to build the necessary project package to ensure an optimum time-to-value for each project.
Since time-to-value is critical for waste and recycling companies transitioning to Platform this set of tools and processes is streamlining the transition journey to AMCS Platform enabling customers to continue to focus on the financial and operational growth of their business.
Transition Project Program with a standardised step-by-step plan
The AMCS Transition Project consists of 3 phases: Discovery, Execution and Go-Live.
1. The Discovery phase:
The discovery phase will produce a comprehensive Customer Business Report (CBR). It is an IT review acting as a blueprint for defining the current situation of all systems that are currently in place. In anticipation to move to the Transition Execution phase, AMCS delivers a detailed license model, project documentation, timeline and budget.
2. The Transition Execution phase:
The Transition Execution phase is where the transition team execute the migration towards AMCS Platform. It consists of software delivery, training, and migration. Once the ETL (extraction, transformation, loading) process is completed and approved, the customer is ready to move to the Go-Live phase.
3. Transition Go-Live Phase
At the start of this phase, the transition team enters the customer into a Hyper-Care program while the transition team will also enrol AMCS Customer Support.
Proven delivery plan
A proven delivery plan is important, according to Jeffry Pelk, Software Development Manager at AMCS. “We do not want to reinvent the wheel over and over again but standardize as many components, processes and phases of the transformation process as possible. That is why the Transition Project Program is built on standardised procedures and a well-organized step-by-step plan. Each Transition Project Program is delivered by highly trained and skilled professionals with industry, product and process expertise.
This transition team comprised of global resources that include Integration Development and Data Migration Experts, System Adoption and Training Consultants, DevOps and Solution Engineering Leads. As a result, a customer is assured of a compact transitioning project avoiding unexpected circumstances and delaying the turnaround time while at the same time reducing operational risk by continuing the day-to-day collection and recycling operations are continued as usual.
Transitioning operational processes
Every Transition Project Program starts with the discovery phase producing a business customer report containing a detailed overview of the customer’s operational processes. Pelk: “This is an IT review acting as a blueprint for defining the current situation of all systems that are currently in place. In this stage, we know all the ins and outs of the migration process, including the customers pains and what we have to deliver to ease these pains.”
After that, the transition team is ready to start the migration towards the AMCS Platform and delivering the software solutions. This includes, among other things, software delivery, training, and migration. Pelk: “Once the ETL process is completed and approved, the customer is ready to move to the Go-Live phase. In this last step of the Transition Project Program, the transition team enters the customer into a Hyper-Care program and will enrol AMCS Customer Support.”
Pilot project Tower
The proof of the pudding is in the eating, Pelk agrees. “That's why we carried out a pilot project in the US with three software applications, the legacy software of Tower being one of them. Following the step-by-step plan, we have successfully transitioned the first application towards Platform effectively and in an identifiable shorter time span. After that successful execution at two locations, we have transitioned the customer from Tower to Platform. Now the standardized and structured transitioning process, our tooling and the step-by-step plan have proven to work, a set of tools enables us to transition all Tower legacy software customers towards AMCS Platform in the same short amount of time.”
Shortening the lead time of each transition is especially important, Pelk emphasizes. “The sequence of phases to transition new and legacy software customers to AMCS Platform has been designed and proven to transfer them to Platform faster and more efficiently assuring immediate time-to-value while at the same time minimising possible risks to operations and optimising business processes to positively impact customers’ bottom line.”
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