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AES

Highly improved customer service

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AES is a leading provider of waste management and recycling services in Ireland. The collection routes used to be planned by the drivers, resulting in inefficient routes, missed bins and dissatisfied customers. AES decided to buy AMCS' Route Planner. Transport optimisation is performed with Route Planner, resulting in spectacular cost savings and highly improved customer service.

AES - Spectacular cost savings and highly improved customer service

Ciaran Brady, Head of Resource Recovery: "Since AES has invested in the technology from AMCS, they’ve been able to achieve the highest RepTrak scoring ever within the company for a bin company in Ireland. That is why technology works in our industry."

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