Delivering a best-in-class customer experience is at the heart of AMCS Platform 8.5 which includes process automation, digitalization, greater business insight, and richer functionality for customers’ transport and recycling operations.
Limerick, Ireland, 15 March 2021: The world’s leading supplier of integrated software and vehicle technology for the waste and recycling sector, has today launched the first major release of the AMCS Platform in 2021.
AMCS Platform 8.5 incorporates significant developments in its transport logistics and materials processing functionality, ensuring users are able to rapidly react to changes in customer demands and helping them to stay ahead of market developments.
The flagship innovation in this latest release is the new AMCS TMS (Transport Management System). TMS provides highly automated and integrated functionality capable of managing every aspect of waste collection logistics including route planning, scheduling, live tracking and a mobile driver application. This will deliver enhanced productivity through improved resource optimization, operational visibility and service levels.
Other highlights include:
- Enhanced weighbridge and materials management capabilities through the digitization of inventory, grading and production workflows, enhancing operational efficiency and visibility
- A new Business Intelligence Dashboard feature which includes an intuitive and interactive dashboard to manage the account receivable’s function
- Enhancements in customer self-service, increased mobile workforce productivity, expanded API’s and secure integrated payments
“AMCS Platform provides waste, recycling and resource management companies with an integrated end-to-end platform to achieve greater levels of automation, digitalization and insight on a robust SAAS foundation across their enterprise”, commented Elaine Treacy, Global Product Director at AMCS.
“With new transport management and enhanced materials management solutions, AMCS Platform 8.5 delivers added functionality in areas that allow our customers to drive revenue growth, margin expansion, operational efficiency, service levels, and sustainability whilst also reducing their costs.
Business agility is increasingly important, with organisations needing to generate business insights across their enterprise - Platform 8.5 is designed to do just this” Treacy explains. “For instance, it offers a new intelligent and interactive dashboard to assist customers in managing their accounts receivable function. This, in turn, helps them make informed and rapid decisions to accelerate the order to cash cycle.”
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