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AMCS Platform 8.5

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We are proud to announce the launch of Release 8.5 of AMCS Platform which represents our first major feature release of 2021. AMCS Platform 8.5 release continues the transformation of best-practice industry processes, capabilities, and features to our highly dynamic and intuitive web user interface.

This transformation is demonstrated in our new Transport Management System, enhanced Recycling & Materials Management support and in a new interactive Accounts Receivable dashboard.

8.5 Release feature highlights

With each release, AMCS delivers technology advancements designed to provide real business value for your industry and the 8.5 release continues this trend with significant value add enterprise-wide and particularly in the areas of Transport Management, Recycling & Materials Management and Business Intelligence.

Below, you can browse the feature highlights delivered on our enterprise-grade Cloud and designed based on our industry and user experience expertise.

LIVESTREAM INTERVIEW PRODUCT LAUNCH 8.5

Interview by Mark Kettles, Head of Product marketing with Elaine Treacy, AMCS Product Director and Lasse Jiborn, Commercial Director for our Routing Solutions, who will take you through the key feature highlights and business value that will be delivered in the new 8.5 release. It's an important time for AMCS and this release will support our long term product vision as we respond to market changes (especially important in these times), our customers' demands and build innovative, industry targeted solutions.

Let us show you what AMCS Platform can do for you!

The market-leading enterprise-grade software platform that helps improve your overall operational efficiency

Request a demo

AMCS Platform Overview

This webinar gives an introductory overview of AMCS Platform, the end-to-end cloud solution allowing for full visibility into your operations.

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AMCS Platform

AMCS Transportation Management System (TMS)

With the 8.5 release, we are launching the new AMCS Transportation Management System (TMS). This exciting new solution offers highly automated and integrated functionality to manage every aspect of transport including planning, rostering, dispatch, live tracking and driver mobile application.

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AMCS Transportation Management System (TMS)

With the 8.5 release, we are launching the new AMCS Transportation Management System (TMS). This exciting new solution offers highly automated and integrated functionality to manage every aspect of transport including planning, rostering, dispatch, live tracking and driver mobile application. It includes an intuitive and modern user interface to facilitate ease and speed of planning. It exploits best-in-class technology such as embedded maps as well as a distance calculation component to arrive at feasible routes and accurate service times for each stop.

It will deliver enhanced productivity through increased automated of planning, the optimization of the use of assets (vehicles, containers, etc.) and resources, improved operational control and visibility for both planning and during service execution, improved driver safety as well as delivering superior customer service.

Feature highlights include:

  • Rostering: The planner has access to a calendar showing future availability of all staff and vehicles which reflects any planned absences, maintenance schedules etc. The planner can work in daily, weekly, and monthly views to identify and resolve any scheduling issues and constraints so to ensure that dispatch can readily assign drivers and helpers to the available trucks as needed.


    Image: Rostering – Month View 
  • Planning: The planner can review and edit each route in a list view and on a map presentation. The planner can edit each route, dragging and dropping stops across routes and making any necessary planning refinements and view the results on the embedded maps before release to AMCS Mobile.


    Image: Planning - Management View 

    This planning and mapping function avails of an integrated distance calculation component that shows how routes are planned in a timeline view. Thus, the dispatcher has a clear view of how the routes will be driven on the map and with an accurate timeline to ensure that the route is feasible. Our embedded mapping software can also support special vehicle attributes, ensuring that the planned routes follow rules for vehicle-specific attributes such as length, weight, height and width. 


    Image: Planning -Timeline View 

  • Execution: Once the finalised routes have been submitted to the drivers AMCS Mobile in-cab application, then the dispatcher can track the execution of the routes in real-time and make adjustments where necessary such as assigning new orders and responding to unforeseen events like delays and breakdowns.

Recycling and Materials Management work centre

The 8.5 release delivers a range of new integrated workflows and features that will automate and digitize workflows across your MRF operations.

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Recycling and Materials Management work centre

The 8.5 release delivers a range of new integrated workflows and features that will automate and digitize workflows across your MRF operations. This will transform and optimize your daily operations by providing an easy-to-use user interface and an integrated suite of core capabilities that provide enhanced support of key business functions in your MRF like grading, inspection, inventory and production. Enabling end-to-end digitized flows will ensure that your operations run smoothly while empowering your personnel to deliver the best performance.

Inventory Management

The Inventory Management module provides your inventory management team with the necessary tools to gain more granular visibility of material inventory levels by accounting period, outlet, yard location, and material finish state. As a result of being able to improve visibility on inventory position by material, your business will run with greater efficiency and address some of the common challenge faced by recycling operators like stockpiling and/or tying invaluable cash into inventory, Below are some of the key benefits you could start taking advantage of:

  • Beginning and ending inventory position and breakdown by transaction type
  • Real-time view of inventory position by accounting period, outlet, yard location  material and material finish state
  • Material weight adjustments
  • Material re-grades
  • In-yard material transfers
  • Load new materials into inventory
  • New design for easy, single-view stock adjustments
  • Supports both company-owned and customer-owned inventory
  • Reduce or eliminate the need for regular cycle counts.

Production Shifts

Fully integrated to our Inventory capability, the new production shift features included in this release will provide your Production team with the necessary tools to more effectively manage and schedule material transformation production runs across all your production lines ( e.g. baling, shredding, sorting etc.). With our integrated dashboard, Production Managers can ensure production lines are used efficiently and at full capacity. Below is a summary of the new functionality being delivered.

  • Schedule production shifts across all production lines with an easy-to-use calendar.
  • Create recipes to be used as a template when creating production shifts
  • Easily define input and output materials in and out of each of your production lines, saving time
  • Record downtime and productive hours to better monitor actual production costs per material
  • Add attachments to production shits
  • Assign productions runs to production supervisors
  • Manage production assets and asset types

Grading & Quality Evaluation enhancements

Further enhancements to the Grading & Quality Evaluation module provide recycling operations with the necessary tools to ensure that an effective and standardized material receiving process is in place. This module is concerned with ensuring that material you are receiving is of the quality grade you paid for so that your inventory levels correctly reflect the materials you have received excluding any weight-related to contaminants, moisture, and any other prohibited items that may have been included.

Further enhancements to the Grading and Quality Evaluation module provide recycling operations with greater configurability:

  • Outlet and yard location level and unit of measurements
  • Material price available at grading time for authorized users

Reporting & Analytics work centre

With the 8.5 release, we are enhancing our self-service Reporting and Analytics work center, with our new interactive and intuitive  Accounts Receivable Aging Dashboard that allows users to see at a glance both historical weekly trends as well as current value by outlet and aging category.

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Reporting & Analytics work centre

With the 8.5 release, we are enhancing our self-service Reporting and Analytics work center, with our new interactive and intuitive  Accounts Receivable Aging Dashboard that allows users to see at a glance both historical weekly trends as well as current value by outlet and aging category.

In addition, we have added new standard printed outputs in our Scale Application: Bill of Lading, Scale Receipt and Route Scale Ticket. A new LEED (Leadership in Energy and Environmental Design) will provide a breakdown of recycled material in a container load to meet regulatory requirements.

AMCS DataMart

The AMCS DataMart enables companies leverage existing BI expertise and tools to build advanced analytics, dashboards and KPIs.

In 8.5, we have extended the Data Mart to support for new fact and dimension tables

Mobile Workforce

With the 8.5 release, we are adding the following functionality to improve productivity, visibility, health and safety and protect margins.

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Mobile Workforce

With the 8.5 release, we are adding the following functionality to improve productivity, visibility, health and safety and protect margins.

  • New Helper Mode to boost productivity

This latest release delivers support whereby a driver and helper can log in to the same route via AMCS mobile on their individual mobile devices and read customer site-specific notes as well as provide feedback on service completion with both devices synchronizing updates on progress. The helper can quickly mark any non-collected items and capture images of services blockers (access issues, contamination, overfilling, extra bags etc.). These features will boost the productivity of the helper and driver and provide valuable service and financial information to your organization.

  •  Geofencing to increase control and visibility

With 8.5, your organization can define geofences on the integrated maps within AMCS Platform to reflect your outlets, customer site, and third party disposal sites so there is visibility on when your truck has crossed a geofence to visit one of these sites. It can also automatically record the time spent on these sites which can be an important factor in determining the cost and efficiency of this visit and the cost to service a particular customer.

  • EBA ( Electronisch Begeleidingsbrief Afval) PreNotificatiions (Assured Compliance with Dutch Regulatory Requirements)
  • Ability to send pre notifications for electronic waste notes to destination disposal sites for Route, Skip and Roll-off workflows as required under Dutch legislation for tracking of waste movements
  • The driver can see on AMCS Mobile that pre-notification has been sent to destination scale thus avoiding any delays at the disposal site
  • Digital Video Recording Integration to automatically capture service images
  • Ability for AMCS Mobile to receive and display images from an on-board DVR system that is taking streams from multiple camera feeds such as a hopper camera (capturing contamination) and a side camera (service-related bins not out, blockages etc.). These images are sent automatically to the AMCS Platform where they can be used to ensure an accurate picture of the service and to support customer feedback.

Contract Management

With 8.5, we are adding new features to facilitate the rapid onboarding of new municipal customers as well as providing a new Order Dashboard to provide a complete view of the contract with a municipal customer.

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Contract Management

With 8.5, we are adding new features to facilitate the rapid onboarding of new municipal customers as well as providing a new Order Dashboard to provide a complete view of the contract with a municipal customer. These features are designed to streamline and accelerate the onboarding of new customers and to provide a fast resolution on any service queries.

In addition, 8.5 offers new features to manage your available service capacity so you are in a position to view and sell all your available vehicle capacity and make this information available to all customer-facing staff as well as on your AMCS Customer Portal.

The 8.5 release provides a comprehensive range of highly configurable support for the charging of taxes, surcharges and franchise fees.

Highlight features include:

  • Municipal Customer Onboarding
    New optimized process flow to onboard  new  municipal customers including support for  the ability to opt of out delivering new containers, the  ability to take payment at the time of customer onboarding, check for duplicate customer records and a final summary screen that enables a  user to view all information in one single screen before onboarding customer

  • Order Management
    A new Order Dashboard allows a 360-degree view of existing order details from where the user can be manage container movements, standing instructions, route assignments, view and add recurring charges and view price lines for an order.

Managing Job Booking Capacity 

Increased visibility and control to increase your sales and to improve customer service

With 8.5, the available open-to-buy capacity for each vehicle type by outlet can be set and published on the portal and the same information is available across the AMCS Platform to the operator staff when taking queries and orders from customers. This visibility will allow our customers to manage customer service expectations and allow them to sell all the available capacity for each vehicle type on each day.

Feature highlights include:

  • Dynamic calculation of available job capacity by outlet based on scheduled vehicles for a given day
  • Prevention of taking new jobs that would exceed the daily supply capacity, however, there is provision for a supervisor override if required
  • Capacity restrictions are published on the customer portal to prevent booking of a job on a service day where there is no available capacity

Taxes & Surcharges

8.5 offers enhanced flexibility in the managing and application of rates for taxes, surcharges and franchise fees and in the definition of the locations where these rates will apply.

Feature highlights include:

- When defining a tax/surcharge/franchise fee, multiple rates can  be defined for various different date ranges and  rates can be applied to  specific  tax jurisdictions

- These rates can be customer-specific including having various customer rates that may vary by tax jurisdiction

  • Financial Administrators can define a multiple level hierarchy of taxes, surcharges & franchise fees within a surcharge group & for each item and also can define the rules for when the surcharge will apply
  • An administrator can now manage Postal Codes by State/County across multiple countries
  • An administrator can now manage active tax jurisdictions by state/county & postal code
  • On customer setup, the system will now default a tax jurisdiction against a customer service location on the postal code in their address

Scale work center

The 8.5 release focuses on further increasing configurability and features efficiencies in the following areas

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Scale work center

The 8.5 release focuses on further increasing configurability and features efficiencies in the following areas :

Unit Of Measure

  • Company outlets will support different Unit of Measures (UoM) e.g Imperial and Metric for different company outlets.
  • Unit of measures can be configured differently for company outlets in different countries

Bill of Lading

  • Support for generating a printing and printing a Bill of Lading report when weighing a vehicle in Scale.
  • Support for generating and printing a Scale receipt when weighing a vehicle in Scale.

EBA Compliance

  • Support for pre-notified gate arrivals in the Scale application in compliance with Dutch legislation EBA

Resources

Brochure

Mobile Workforce Brochure

Paperless driving! With digital route sheets, driver debrief, real-time data collection, proof of service, route guidance & navigation, and back end integration.

Brochure

Guided Navigation Brochure

AMCS Guided Navigation is a state-of-the-art navigation system designed for use in waste collection or street cleaning.

Brochure

Analytics Brochure

Describe, predict and improve business performance with unparalleled insights across your entire business.

View other resources

AMCS Platform other solutions

AMCS Connectivity

AMCS Connectivity offers businesses secure and reliable range of integration services including APIs and Connectors to process and data between AMCS platform and third-party applications.

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AMCS Connectivity

AMCS Connectivity offers businesses secure and reliable range of integration services including APIs and Connectors to process and data between AMCS platform and third-party applications. Our Connectivity portfolio connects and processes data, devices and people to support innovation and agility within your technology stack.

  • REST API

This 8.5 release offers new endpoints (Locations, trailers and Route Visit Assignments) as well as POST and PUT methods ( costs agreements and Route Visit Jobs).

  • General Ledger Journal Enhancement

This 8.5 release now offers enhanced configurability in the following areas:

    • Journal type configuration rules
    • Tax and surcharge accounting codes
    • Journal approval streamlining
    • Journal posting summarisation and batch processing

Digital Engagement

AMCS’ self-service portals transform how you engage with customers and partners by digitizing customer and subcontractor processes. 8.5  delivers added features for greater real-time visibility and insights into services.

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Digital Engagement

AMCS’ self-service portals transform how you engage with customers and partners by digitizing customer and subcontractor processes. 8.5  delivers added features for greater real-time visibility and insights into services.

AMCS Customer Portal

8.5 Release delivers added value to both commercial, municipal and residential operators by automating more customer self-service capabilities to boost customer satisfaction and to reduce customer service costs. Furthermore, it offers advanced support to grow your revenue online by selling more products and services to existing customers and to use advanced geotargeted advertising to sign up new customers online and rapidly onboard them.

Key highlights in 8.5 include:

  • Leverage geotargeted advertising online to target customers to offer them specific price plans on the portal combined with a rapid onboarding process
  • Various tools to promote upselling and cross-selling including support for integrated shopping carts, promotional discounts, stored payment cards for recurring use

AMCS Pay

AMCS Pay is our solution supports the acceptance and processing of payments, that is embedded in the  AMCS Platform across Enterprise Management, Digital Engagement Customer Portals and Mobile solutions.

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AMCS Pay

AMCS Pay is our solution supports the acceptance and processing of payments, that is embedded in the  AMCS Platform across Enterprise Management, Digital Engagement Customer Portals and Mobile solutions. This means that our core integrated workflows and processes ensure that it is efficient to offer, accept and reconcile payments. It greatly reduces the time, risk and administration associated with maintaining separate and non-integrated payment solutions.

8.5 extends the range of payment acceptance methods to include ACH transactions and it has been enhanced to support the international compliance standard Secure Customer Authentication ( SCA) for online payments.

Resources

Brochure

Customer Portal Brochure

Empower your customers with a secure online Customer Portal

Brochure

AMCS Pay Brochure

AMCS Pay is an omnichannel payments solution that is fully integrated with the AMCS Platform

View other resources

Let us show you what AMCS Platform can do for you!

The market-leading enterprise-grade software platform that helps improve your overall operational efficiency

Request a demo
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