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Field Service Engineer

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AMCS - DIGITAL WAYS TO A CLEANER WORLD


We currently have a requirement for a Vehicle Technology Specialist to join our team in North America, A Minimum of 2 – 3 years’ experience in a Field Service or Engineering role is essential.


As a Vehicle Technology Specialist you will;

  • Work as part of the Vehicle Technology team in developing solutions and providing support to customers.
  • Work closely with the Vehicle Technology development team, contributing to the development and support of the devices and systems that

make up the AMCS onboard vehicle solution.

  • Be point of contact for all interaction with-in cab software design in terms of testing new products and taking new products to production.
  • Provide T3 level support for supporting all issues associated with the deployment of the Vehicle Technology products.
  • Review, manage and work through system data to ensure continuous improvement is carried out and feedback give to development team.
  •  Liaise with customers pro-actively to ensure early detection of any problems.
  • Work as an escalation path for Support on and technical issues that cannot be resolve by front line Support
  • Create and work on Customer data from our ERP system.
  • Adhere to AMCS Policies of Code of Conduct/Ethics; Security and required training available at AMCS Academy.
  • Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice


What you need to be successful;

· Minimum of 2 – 3 years’ experience in a Field Service or Engineering role

· Good diagnostic and problem solving skills.

· Have the ability to work on own initiative and to multi-task.

· Hold valid Driver’s License

· Must be able to demonstrate a hands-on approach.

· Must be computer literate

· Mechanical, practical hands on experience would be essential

· Excellent interpersonal and communication skills - written, verbal, listening.

· Strong understanding of customer service.

· Ability to solve practical, hands on, technical problems resourcefully

Who we are?

AMCS is Ireland’s largest indigenous software company. We are a market leader in the environmental service industry. AMCS employs over 1300+ people across 22 countries. We are Headquartered in Limerick, Ireland and have offices in North America, Europe, Asia, and Australia.

 

What we do?

We deliver enterprise cloud-based solutions worldwide. AMCS supports over 5000, customers across 23 countries. Our team is at the cutting edge of technology and innovation. We help our customers to reach a more sustainable future through reducing their carbon footprint and to work in a more environmentally conscious way.

 

Your [email protected]:

·Gain extensive training, guidance, and support.

·Earn a competitive package with benefits.

·Work in an environment that is truly collaborative, innovative, and supportive.

·Have a clear pathway for your progression.

·Make an impact and be part of digital ways to a cleaner world.

 

Your AMCS story begins here.

LocationBoston
CountryUnited States
CategoryDevelopment & Product Management
TypeFull Time
ExperienceNA
LanguageEnglish
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