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Business Reporting Analyst

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LocationCebu City
CategoryCustomer Support & Success
TypeFull Time
ExperienceMid Level

Job Specification-Roles & Responsibilities

The Business and Reporting Analyst is responsible for gathering, analysing, and interpreting data to provide actionable insights to support business decision-making processes and drive continuous improvement. The role requires a combination of strong analytical skills, business acumen, and communication abilities to effectively convey findings to stakeholders at various levels of the organization.


Responsibilities include:

  • Reporting and Presentation: Prepare regular and ad-hoc reports for internal and external stakeholders, highlighting key performance indicators (KPIs) and business metrics.

  • Create automated dashboards and presentations that enable the business focus on the analytics.  Collaborate with cross-functional teams to understand reporting requirements and ensure data accuracy and consistency.

  • Business Insights and Recommendations: Translate data analysis into actionable insights and recommendations to drive business strategy and decision-making.

  • Sales Order Management: Responsible for managing Intake, Quotes, Sales Orders and fulfilment of all ad hoc Support and Classic Dev activity in order to maximise revenue generation in a timely manner.

  • Continuous Improvement: Actively seeking feedback from support staff and stakeholders to identify areas for improvement and implementing enhancements to optimize support processes over time.


Candidate Profile

  • Degree in business or IT related discipline

  • Proven ability in automation in creation of Dashboards, Presentations etc.  Reduce the need to manually extract and manipulate.

  • Strong analytical skills with proficiency in data analysis tools such as SQL, Excel, Tableau, or Power BI.

  • Proactive, positive, self-starter with a passion for continually improving the processes around you.

  • Strong commitment to ensuring customers’ business objectives are achieved

  • Ability to work independently as well as within a team environment.

  • Excellent oral and written communication skills with both technical and non-technical audiences

  • Possess interpersonal skills, successful at developing and managing relationships at all organisational levels, both internally and externally

  • Ability to communicates complex issues and to adapt message with all audiences

  • Project management skills with the ability to manage multiple initiatives simultaneously and drive projects to completion.

  • Fluent in English

Who we are

Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.


 What we do

Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

Join Our Mission for a Sustainable Future and Enjoy the Following Benefits:

  • Health insurance that covers up to three dependents

  • Shuttle service for convenient transportation

  • Complimentary on-site food and coffee for your enjoyment

  • Allowances

  • Access to a comprehensive learning and development platform that provides on-the-job training on essential skills, with the ability to track your progress centrally

  • 15 days of vacation leave and 15 days of sick leave for your well-being

  • Joining a world leader in environmental services

  • Hybrid work arrangement for a flexible work-life balance