AMCS GROUP - DIGITAL WAYS TO A CLEANER WORLD
Do you want to work for a company with Irish roots and a global impact? A leader in environmental services, AMCS is a trailblazing software company that guides and supports other businesses on their journey towards sustainability.
AMCS leads the way
The AMCS team is at the cutting edge of technology. Companies come to AMCS to achieve their sustainability strategies as we help companies to reduce their carbon footprint and work in a more environmentally conscious way. AMCS has created digital ways to a cleaner world.
What we do
AMCS is a global leader for integrated software and vehicle technology for the environmental services industry. AMCS delivers enterprise cloud-based software solutions worldwide supporting over 2,650 customers in 22 countries. AMCS employs over 700 people across 11 countries, headquartered in Ireland with offices in North America, Europe and Australia.
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.
The Role - Accounts Receivable Specialist
We are currently looking for an experienced AR Specialist to add to the global accounts
receivable team. Your role will be to manage the day to day collections process for a portfolio of customers based in North America whilst working towards improving cashflow, reducing payment delinquency and providing an excellent customer experience.
Location: Based in our Jacksonville office on a hybrid capacity or fully remote depending on location
Key Duties ?
Monitor AR aging of assigned accounts to ensure timely payment of customer invoices.
Communicate with customers via email and phone regarding payment of overdue invoices.
Manage key customer relationships regarding collection issues
Resolve customer billing issues, reconcile account discrepancies and manage disputes.
Accountable for reducing delinquency for assigned accounts
Interacts with sales teams and customer success team members to resolve A/R issues.
Performs other assigned tasks and duties necessary to support the Accounts Receivable Department.
Must communicate & follow up effectively with AR Manager regarding customer accounts on a timely basis.
Manages 3rd Party Collection Efforts
Support collection strategies and working to achieve agreed KPI’s
What do you need to succeed?
- At least 2 years credit & collections experience with large volume, high profile
- High School Diploma- Bachelors Degree in finance related area is preferable
- Ability to perform in a fast-paced collections departments
- Knowledge of billing procedures and collection techniques
- Working knowledge of MS Office.
- Experience with Enterprise ERP systems – NetSuite experience is desirable.-
- Ability to prioritize and manage multiple responsibilities
- Commitment to excellent customer service