Integrated Environmental Software & Solutions

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Customer Support

AMCS Group offers extensive Customer Support for both Software and On-Vehicle waste and recycling management technology solutions during the installation start-up of projects, which is followed with continued support via our in house support team.

Our Customer Support team provides ongoing support to all our customers with experienced hardware and software support engineers available via email, telephone, call-out assistance to provide technical support.

The support team works closely with the Service team and the project/installation teams to ensure all our customers have access to the highest levels of technical expertise required to maintain our products at optimum performance levels.


ELEMOS Service Request

If you have login details to our online portal, please click here to submit a service request.

If you have not yet been provided login details, please click here to contact our Support team who will provide you with access to our online portal where you can submit any ELEMOS service requests. 

ELEMOS User Guide

Click here for customers who would like to request a copy of our ELEMOS User Guide.

ELEMOS Suite Software Upgrades 

Click here to contact us for the latest release of ELEMOS software upgrades


To find out more about our Customer Support packages please contact:

On-Vehicle Technology Support

Tel: IE +353 (0)61 390600 opt.1

Tel: UK +44 (0)871 2847 174 opt.1

ELEMOS Software Support

Tel: IE +353 (0)61 390 886

Tel: UK +44 (0)141 301 1134